Editor

Amazon; Bellevue (WA); On-site; USD 49,593 - 55,104; Full time

Job summary

A leading e-commerce company is seeking a Senior Content Operations Editor to transform and manage content, ensuring it meets quality standards and enhances user experiences. The ideal candidate will have over 2 years of content management experience and proficiency in content management systems like AEM or WordPress. This role is located in Bellevue, WA with a base pay of $36.00/hr - $40.00/hr.

Qualifications

• 2+ years of professional content management experience.
• 2+ years of project management experience.
• Experience working with reusable or 'headless content'.

Responsibilities

• Transform segments of the content portfolio from single-use to reusable structures.
• Adhere to the content taxonomy for discovery and reusability.
• Audit and monitor existing content to maintain quality standards.

Skills

Content management experience

Project management

English language proficiency

Education

Bachelor’s degree in marketing, Communications, Technical Writing or related field

Tools

Adobe Experience Manager

Contentful

WordPress

Job description

Overview

Amazon.com is seeking a Senior Content Operations Editor to support the transformation of our employment content portfolio, enabling the delivery of seamless, AI-augmented employee experiences. This contract role provides services to Amazon via Allegis Global Solutions (AGS). If selected, you will be employed by AGS and not by Amazon.

This role involves collaborating with stakeholders, strategizing and executing content migration from multiple sources, and transforming unstructured content into metadata-rich, reusable fragments aligned with new content needs, channels, and audiences, including AI applications.

Base pay range

$36.00/hr - $40.00/hr

Location: Bellevue, WA (onsite)

Key Responsibilities

• Content structure transformation: transform segments of the content portfolio from single-use to a reusable “headless” content structure, chunk unstructured long-form content into structured components, and migrate from multiple sources.
• Metadata framework reuse: adhere to and promote the use of the content taxonomy, ensuring content is tagged and described to enable discovery and reusability.
• Content reuse: identify opportunities to reuse content and reduce manual effort required to maintain duplicate information.
• Global content updates: respond to customer requests to create and update content in the content management system in line with process and policy changes within defined SLAs and delivery timelines.
• Content editing and proofreading: review and edit written content (articles, policies, assets, or content fragments) for grammar, spelling, accuracy, clarity, consistency, and adherence to style guidelines.
• Quality control: audit and monitor existing content and analyze data to maintain high standards of quality and consistency across all content.

Degrees / Certifications and/or Experience Required

• 2+ years of professional content management experience in a system like Adobe Experience Manager, Contentful, or WordPress
• 2+ years of project management experience
• Experience working with reusable or “headless content”
• Advanced English language skills with full proficiency in grammar, spelling, and punctuation (minimum C1)

Preferred Qualifications

• Bachelor’s degree in marketing, Communications, Technical Writing or a related field
• Excellent writing and editing skills
• Content ops experience managing content for AI applications
• Experience with information architecture and content models
• High attention to detail and adherence to style guidelines
• Demonstrated success learning and explaining business processes
• Proven knowledge of SEO principles
• Good judgment and proactive communication
• Ability to prioritize and manage multiple stakeholder needs in a fast-paced environment
• Experience working in a global and cross-functional team environment
• Experience with content metrics and analysis
• Experience with or exposure to Amazon business processes
• Experience in a multi-language publishing environment managing content for an international audience

Policies

AGS is an equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.