EDI Specialist II/III

Wiley X, Inc.; Frisco (TX); On-site; USD 67,000 - 80,000; Full time

Job summary

Wiley X, Inc. is seeking an EDI Specialist – II / III for their Frisco, TX location. This full-time position involves implementing and maintaining EDI systems, ensuring data integrity, and collaborating with internal and external partners. The ideal candidate will have strong analytical and problem-solving skills, with a focus on customer service and data management.

Benefits

Professional Growth Opportunities

Team Collaboration Environment

Qualifications

• 2+ years of relevant experience with EDI platforms.
• Knowledge of EDI standards and interconnectivity with ERP/CRM platforms.
• Ability to work independently and prioritize tasks.

Responsibilities

• Implement and maintain EDI systems by industry standards.
• Monitor, report, and track error trends.
• Provide customer service to all EDI accounts.

Skills

Communication

Analytical skills

Problem-solving

Time management

Education

College degree desirable

Tools

SharePoint

D365 Business Central

M365 Productivity apps

Job description

Job Details

Job Location: Wiley X Inc - Frisco, TX

Position Type: Full Time

Salary Range: $67000.00 - $80000.00 Salary

Description

ON-SITE Position at Wiley X in Frisco, Texas

Address: 15755 Preston Road, Frisco, TX 75033

About Wiley X:

LINK:Who is Wiley X? (youtube.com)

Inspired by a singular purpose of “building the world’s best protective eyewear”, U.S. Army Veteran Myles Freeman Sr. founded Wiley X in 1987. Over the years, we've become an iconic American brand and the most trusted name for protective eyewear. Brothers Dan and Myles Jr. continue to build on their father’s legacy while leading the brand to innovate new eyewear products without compromising protection.

Today our company creates premium protective eyewear for a wide range of customers that serve, work, and play in life’s harshest environments.

We value motivated self-starters whoaspire to be part of an organization whose focus is long-term success. Our vision is to be the leading provider of innovative eye protection worldwide, empowering individuals to pursue their passions and professions with confidence. Our team issupported through an inspirational culture and leadership that is encompassed by never compromising, protection, and trust.

Position Summary:

The EDI Specialist – II / III is responsible for implementing and maintaining EDI (Electronic Data Interchange) systems and facilitating electronic data exchange between the company and its trading partners. This individual works closely with cross-functional internal teams and external partners to ensure seamless integration and timely transmission of data. Ensure compliance with all applicable existing and new accounts related to order processing, acknowledgments, change orders, back orders, external systems, and any necessary correspondence. Assure adherence to company quality objectives and work processes. Exercise discretion, initiative, good judgment, and foresight to enhance overall department efficiency, achieve high customer satisfaction, and provide responsive and professional service and support to accounts and business partners. Ensure theintegrity of data.

Qualifications

Responsibilities & Essential Functions:

• Implement and maintain EDI systems by industry standards and company protocols.
• Monitors, reports and tracks error trends to manage resolution initiatives.
• Responsible for communicating with Trading Partners via email or phone for data errors and file rejects. information and follow through with resubmission activities.
• Provides customer service to all EDI accounts and prospects including new account set-up, proper tax set-up and documentation, drop-ship/DC account database management, and all related shipments while ensuring theflow of day-to-day processes are effectively managed as required.
• Works with shipping teams to ensure timely processing of EDI shipments.
• Create business and sales reports as directed and perform special projects as assigned.
• Prepare reports for reconciliation of data between EDI and applicable business applications.
• Continuously evaluate, streamline, and automate EDI workflow processes.
• Flexibility, resourcefulness, and superior time management skills.
• Coordinate and collaborate with internal teams, andprogrammers to develop and test new or modified systems such as IT, sales, logistics, and finance, to ensure accurate and timely data exchange.
• Quality Assurance testing and user acceptance.
• Work with external trading partners, including customers, freight carriers, suppliers, and service providers, to establish and maintain EDI connections.
• Inventory control for remote locations.

Required Skills/Abilities:

• 2+ years of relevant experience with EDI platforms, information systems, or related fields.
• Knowledge of EDI standards and interconnectivity with various ERP and CRM platforms (e.g. D365 Business Central, CE, X12, EDIFACT, and XML, etc.)
• SPS Commerce knowledge a plus.
• Familiarity with EDI mapping software, such as SPS Commerce, TrueCommerce, Gentran, Sterling Integrator, or BizTalk.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills to work effectively with internal and external stakeholders.
• Strong analytical, problem-solving, and attention to detail skills.
• Experience in project management methodology, process improvement, and cross-functional collaboration is a plus.

Minimum Qualifications:

• A college degree desirable, but not required.
• Proficient in SharePoint.
• D365 Business Central knowledge preferred but not required.
• Intermediate working knowledge of M365 Productivity apps (e.g., Excel, Word, PowerPoint, etc.).
• Ability to build strong relationships with teammates, partners, and specialists by fostering teamwork, partnership, and collaboration in a virtual or face-to-face environment.
• Desire to grow professionally, develop new skills and willingness to work outside of comfort zone.

Physical Requirements:

• N/A

Why Join Us:

• Culture: At Wiley X, we foster a culture of never compromising, trust, and service, where every voice is valued, and success is a shared journey.
• Sense of purpose: Joining Wiley X means sharing a common mission and vision with your peers, empowering you to make a meaningful impact on the organization’s objectives.
• Professional Growth: Every day, we strive to cultivate an environment conducive to continuous learning and development, providing opportunities for you to enhance your skills.
• Team Collaboration: You have the opportunity to embrace the chance to engage daily with diverse teams, fostering creativity and innovation through the exchange of shared ideas and perspectives.

EEOC

At Wiley X, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.