ED Unit Secretary

Western Missouri Medical Center; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

The Unit Secretary position at Western Missouri Medical Center provides essential clerical support on the hospital unit, preparing records, processing communications, and assisting staff with routine tasks.

Active in maintaining confidentiality and accuracy, you will manage telephone inquiries, coordinate with care teams, and support the center’s mission while maintaining dependable attendance and the ability to work within established policies.

Qualifications

• High school diploma or equivalent.
• 6 months of healthcare experience preferred.
• Current AHA or Red Cross BLS certification required.
• Previous clerical experience desired.
• Experience using computers is desired.
• Medical terminology is an asset but not required.
• Good verbal communication is a must.
• Must follow hospital policies and procedures.

Responsibilities

• Prepare medical records for discharge, admissions, and transfers.
• Able to communicate information verbally and via messages in writing.
• Handle telephone communication with courtesy, accuracy, and confidentiality.
• Perform clerical duties as requested.
• Possess a working knowledge of hospital policies.
• Handle inquiries from the public as needed.
• Assist co-workers as needed/ requested.
• Maintain an effective rapport with customers.
• Support the Medical Center’s Mission/Vision/ philosophy positively.
• Maintain regular and predictable attendance.
• Expected to serve as sitters as needed after training.
• Perform other essential duties as assigned.

Skills

Verbal communication

Clerical skills

Computer skills

Self-motivation

Medical terminology awareness

Education

High school diploma or equivalent

Job description

Description

PURPOSE STATEMENT

The Unit Secretary is a non-licensed person who performs clerical unit tasks as requested.

ESSENTIAL FUNCTIONS

• Prepare medical records for discharge, admissions, and transfers.
• Able to communicate information verbally and via messages in writing.
• Handle telephone communication with courtesy, accuracy, and respect for confidentiality.
• Perform clerical duties as requested.
• Possess a working knowledge of policies.
• Handle inquiries from the public as needed.
• Assist co-workers as needed/ requested.
• Maintain an effective rapport with all customers.
• Support the Medical Center’s Mission/Vision/ philosophy positively.
• Maintain regular and predictable attendance.
• Expected to serve as sitters as needed, following the successful completion of designated sitter education and training provided.
• Perform other essential duties as assigned.

SHIFT REQUIREMENTS

• 10:30 a.m. - 10:30 p.m.
• 3, 12-hour shifts per week.

Requirements

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• High school diploma or equivalent.
• 6 months of healthcare experience preferred.
• Current AHA or Red Cross BLS certification required.
• Previous experience in clerical tasks desired.
• Experience in computers is desired.
• Medical Terminology is an asset but not required.
• Good verbal communication is a must.
• Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.

PHYSICAL/MENTAL REQUIREMENTS

• Must be able to sit and stand, intermittent 8 to 12 hours a day.
• Must be able to use standard office equipment, including the telephone and computer keyboard.
• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 35 lbs.
• Occasionally walks on uneven surfaces.