ED Technician I - Full-Time, P-Shift

phelpshealth; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Phelps Health is seeking an Emergency Department Technician - Level 1 to assist in direct patient care under supervision. You will perform vital signs, EKGs, specimen collection, ADL support, wound care, and assist with exams and procedures.

The role includes indirect duties such as transportation, room turnover, and call-light response, with potential leadership as ED Lead Tech. Requires BLS, driving license, and CEVO/Mandt training compliance within stated timelines.

Qualifications

• High School diploma or equivalent preferred.
• One year experience in direct patient caregiving roles preferred.
• Certification as PCA/CNA preferred.
• American Heart Association Basic Life Support required.
• Class E Missouri driving license within 90 days of hire.
• CEVO certification completed within 90 days of hire or as certification classes allow.
• Mandt training course.

Responsibilities

• Performs direct patient care activities including vital signs, 12-lead EKGs, specimen collection, point-of-care testing, activities of daily living, wound care, and mobility supports.
• Set-up and assist with medical exams and procedures; monitor restraints as needed.
• Perform indirect patient care activities such as transportation, room turnover, and responding to call lights.
• May function as ED Lead Tech to coordinate communication and task completion in the ED.
• Document all pertinent information into the patient’s medical record and electronic health record in a timely manner.
• Maintain infection prevention, hand hygiene, and safe handling practices.

Skills

Vital signs

EKG

Patient care

De-escalation

Documentation

Education

High School diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we're committed to taking our team to the top. If you're ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

Under the general supervision of the Director of Emergency Services with direct leadership oversight by the Shift Manager, the Emergency Department Technician - Level 1 performs direct and indirect patient care activities.

Essential Duties and Responsibilities

Performs all aspects of assigned tasks and patient care activities to improve quality outcomes, enhance patient safety, and to provide accurate information to healthcare team members and the patient and their family thus supporting the Mission and Vision of Phelps Health. Patient care activities are conducted in accordance with standards identified in facility policy and procedures and consistent with applicable licensing/governing authorities.

Performs direct patient care activities including vital signs, 12-lead EKGs, specimen collection, point-of-care testing (glucometer),activities of daily living (dressing, bathing, grooming, hygiene, toileting, feeding, and mobility supports), splinting, crutch training; backboard, cervical collar and KED applications/removals; simple wound care and dressings; set-up and assist with medical exams and procedures; and monitor physical restraints.

Performs indirect patient care activities such as transportation within and outside the department, placing bedside monitoring onto and off patient, answering call lights at desk or bedside, participates in stocking activities, cleaning patient rooms and related care areas.

May also function as ED Lead Tech. The Lead Tech position facilitates communication and task completion throughout the Emergency Department. The lead tech should be able to assist the team to problem solve, multi-task and provide direction in a respectful manner.

Works independently, meets commitments and deadlines, accepts accountability for actions, keeps information organized and accessible, manages time well, maintains a clean and functional work area, handles change, stays focused and performs well under pressure.

Communicates effectively with patients, visitors and staff in a manner that reduces barriers, overcomes conflicts through use of de-escalation technique, and shares pertinent patient information such as status changes among healthcare team members. Professionally greets patients and visitors and coordinates their flow to the appropriate waiting areas or ensures they are directed to the correct staff persons. Demonstrates use of Phelps Health Standards of Behaviors (outlined below).

Documents all pertinent and relevant information into the patient's medical record in a timely and professional manner.

Demonstrates competencies through participation in required facility and departmental education, competency testing, quality audits (includes Core Measures, regulatory and facility/department data collections) and council participation. Utilizes those competency standards to guide care provision (including infection prevention, hand hygiene, safe handling and lifting).

Documents all pertinent and relevant information into the patient's electronic health record in a timely and professional manner. Documents supportive information to ensure responsible stewardship of Phelps Health goals and visions (also includes Core Measures, regulatory and facility/department data collections).

Education

High School diploma or equivalent preferred.

Work Experience

One year experience in direct patient caregiving roles preferred.

Certification/License

Certification as PCA/CNA preferred.

American Heart Association Basic Life Support required.

Class E Missouri driving license within 90 days of hire as applicable.

CEVO certification completed within 90 days of hire or as certification classes allow.

Mandt training course.

Mental/Physical Requirements

Considerable mental concentration required. Lifting up to 35 lbs., turning activities and nearly constant walking required. Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Working Conditions

Intermittent predictable risk of exposure to infectious disease and hostile persons. Frequent exposure to infectious or communicable disease via blood and other body fluids. Occasional exposure to radiation. Intermittent predictable risk of exposure to anti-neoplastic agents. Frequently works with sharps and other potentially bio-hazardous materials.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself!