ED Technician I | Full-Time, P-Shift

Phelps Health; United States; On-site; USD 34,000 - 42,000; Full time

Job summary

Phelps Health is a Missouri-based hospital system employing thousands who deliver life-saving care. The Emergency Department Technician – Level 1 provides essential patient care under supervision, including vital signs, basic testing, mobility support, and exam assistance.

This role supports the ED team, communicates effectively, and ensures accurate documentation while maintaining safety and efficiency in a fast-paced environment.

Qualifications

• High School diploma or equivalent preferred.
• One year experience in direct patient caregiving roles preferred.
• Certification as PCA/CNA preferred.
• American Heart Association Basic Life Support required.
• Class E Missouri driving license within 90 days of hire as applicable.
• CEVO certification completed within 90 days of hire or as certification classes allow.
• Mandt training course.

Responsibilities

• Performs direct and indirect patient care activities to support quality outcomes and patient safety.
• Conducts vital signs, 12-lead EKGs, specimen collection, and basic point-of-care tests.
• Assists with activities of daily living and mobility, wound care, and support during exams/procedures.
• Assists ED Lead Tech and coordinates team communication and task flow.
• Documents information into patient records and maintains organized, clean work areas.
• Adheres to infection control standards and safety policies; responds to calls and logistics.
• Demonstrates professionalism when interacting with patients, families, and staff.

Skills

Patient care

Vital signs

EKG

Communication

Time management

Education

High School diploma or equivalent

Job description

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life‑saving care or supporting those who do, read on to find your fit in the Phelps Health family.

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General Summary

• Under the general supervision of the Director of Emergency Services with direct leadership oversight by the Shift Manager, the Emergency Department Technician – Level 1 performs direct and indirect patient care activities.

Essential Duties and Responsibilities

• Performs all aspects of assigned tasks and patient care activities to improve quality outcomes, enhance patient safety, and to provide accurate information to healthcare team members and the patient and their family thus supporting the Mission and Vision of Phelps Health. Patient care activities are conducted in accordance with standards identified in facility policy and procedures and consistent with applicable licensing/governing authorities.
• Performs direct patient care activities including vital signs, 12‑lead EKGs, specimen collection, point‑of‑care testing (glucometer),activities of daily living (dressing, bathing, grooming, hygiene, toileting, feeding, and mobility supports), splinting, crutch training; backboard, cervical collar and KED applications/removals; simple wound care and dressings; set‑up and assist with medical exams and procedures; and monitor physical restraints.
• Performs indirect patient care activities such as transportation within and outside the department, placing bedside monitoring onto and off patient, answering call lights at desk or bedside, participates in stocking activities, cleaning patient rooms and related care areas.
• May also function as ED Lead Tech. The Lead Tech position facilitates communication and task completion throughout the Emergency Department. The lead tech should be able to assist the team to problem solve, multi‑task and provide direction in a respectful manner.
• Works independently, meets commitments and deadlines, accepts accountability for actions, keeps information organized and accessible, manages time well, maintains a clean and functional work area, handles change, stays focused and performs well under pressure.
• Communicates effectively with patients, visitors and staff in a manner that reduces barriers, overcomes conflicts through use of de‑escalation technique, and shares pertinent patient information such as status changes among healthcare team members. Professionally greets patients and visitors and coordinates their flow to the appropriate waiting areas or ensures they are directed to the correct staff persons. Demonstrates use of Phelps Health Standards of Behaviors (outlined below).
• Documents all pertinent and relevant information into the patient’s medical record in a timely and professional manner.
• Demonstrates competencies through participation in required facility and departmental education, competency testing, quality audits (includes Core Measures, regulatory and facility/department data collections) and council participation. Utilizes those competency standards to guide care provision (including infection prevention, hand hygiene, safe handling and lifting).
• Documents all pertinent and relevant information into the patient’s electronic health record in a timely and professional manner. Documents supportive information to ensure responsible stewardship of Phelps Health goals and visions (also includes Core Measures, regulatory and facility/department data collections).

Education

• High School diploma or equivalent preferred.

Work Experience

• One year experience in direct patient caregiving roles preferred.

Certification/License

• Certification as PCA/CNA preferred.
• American Heart Association Basic Life Support required.
• Class E Missouri driving license within 90 days of hire as applicable.
• CEVO certification completed within 90 days of hire or as certification classes allow.
• Mandt training course.

Mental/Physical Requirements

• Considerable mental concentration required. Lifting up to 35 lbs., turning activities and nearly constant walking required. Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Working Conditions

• Intermittent predictable risk of exposure to infectious disease and hostile persons. Frequent exposure to infectious or communicable disease via blood and other body fluids. Occasional exposure to radiation. Intermittent predictable risk of exposure to anti‑neoplastic agents. Frequently works with sharps and other potentially bio‑hazardous materials.