ED Tech (CNA, EMT, or Paramedic)

ST JOHNS HEALTH; Jackson (WY); On-site; USD 32,000 - 42,000; Full time

Job summary

ST JOHNS HEALTH in Wyoming seeks a Nursing Aide/EMT professional for patient care across age groups and for unit clerk responsibilities in the ED. The role involves preparing rooms, charting vitals, and assisting with admissions, transfers and discharges.

Responsibilities include answering calls, directing visitors, maintaining supplies, transporting patients, and reporting changes to the Charge Nurse. On-site, hospital-based with a focus on safety and efficiency.

Qualifications

• Basic computer skills required.
• Strong interpersonal, phone and customer service skills needed.

Responsibilities

• Receives, greets and directs patients, visitors and hospital personnel arriving in the unit in a courteous, professional manner.
• Acts as focus of communication in nurses' station regarding patient care activities and location; provides information and direction.
• Answers phone in a professional manner; records and delivers messages for patients and staff.
• Maintains inventory of supplies and ensures ED forms and supplies are available.
• Transports patients to and from various areas when directed.
• Reports changes observed in condition or behavior to the Charge Nurse.

Skills

Basic computer skills

Interpersonal skills

Phone etiquette

Customer service

Education

Certified Nursing Aide

WY EMT course

WY Paramedic license

Basic Dysrhythmia course

Job description

Job SummaryUnder the supervision and/or direction of the Charge Nurse, provides age appropriate care to preemie, neonate, infant, pediatric, adolescent, adult, and geriatric patient populations. Provides assistance in accordance with the methods and procedures of the hospital. Responsible for unit clerk/secretary duties, monitoring, recording of, and interpreting critical patient heart rates and basic arrhythmia. Adheres to and practices the St. John's Health Corporate Compliance Program and participates in Performance Improvement activities.Essential FunctionsPatient Care· Helps prepare patient room, bed, environment for patient admission, returning surgical patient, transfer or emergency patient.· Initiates preliminary data such as weight, vital signs and monitor application.· Assists in, and as necessary, accompanies patient in the admission, transfer and discharge procedures.· Provides morning care (bed bath, changing bed linens, dressing patient) and evening care (back rubs, freshening linens, mouth care, etc.) and other general care as necessary through out the day.· Takes and records temperature, pulse, respiration, blood pressure, weight, height, and I and O measurements as directed.· Assists with preoperative and postoperative care, such as positioning patient, lifting and turning patient, using proper body mechanics; applying, using equipment and ambulating patients as directed.· Prepares patient for meals, distributes food trays, assists or feeds patient as needed.· Provides care for patients in isolation, following appropriate techniques.· Provides postmortem care as directed.· Makes rounds of patients, anticipates needs, and answers or responds to patient call lights and paging.· Maintains, develops and updates skills to implement ideal care and service.HUC Duties· Receives, greets and directs patients, visitors and hospital personnel arriving in the unit in a courteous, professional manner.· Acts as focus of communication in nurses' station regarding all patient care activities, patient location. Able to provide information and direction. Acts as resource for non-clinical information.· Answers phone in a professional and courteous manner. Channels calls as required. Records and delivers messages for patients and staff.· Completed daily inventory of supplies and orders as needed. Maintains adequate quantity of forms and supplies in ED. Orders remote stock and dietary supplies.· Maintains a clean, safe and functional working environment in nursing station area.· Fulfils all other receptionist and clerical functions included in the Health Unit Coordinator job description. Completes special projects as directed by management.Other Duties· Handles and cares for patient clothing and other personal property (including prosthetic devices, hearing aids, dentures, glasses, contacts lenses, etc.) from admission to discharge.· Transports patients to and from various areas when directed.· Collects specimens and transports to proper areas as requested.· Reports to the Charge Nurse any changes observed in condition or behavior or patients.· Assists in maintaining a safe and clean environment by reporting equipment that is out of order, reporting other problems to management. Cleans equipment as assigned and keeps hallways clear.· Establishes and maintains interpersonal relationships with patients, visitors, and other personnel while assuring confidentiality of patient information.Job RequirementsMinimum EducationRequired: Completion of a Certified Nursing Aide or WY EMT course or WY Paramedic licnese, complete Basic Dysrhythmia course within 6 months of hire.Minimum Work ExperienceRequired: Basic computer skills. Good interpersonal, phone and customer service skills.Preferred: One year acute care experience or equivalent.Required Licenses: Current WY CNA license, or WY EMT or WY Paramedic license and BLS required at the time of hire. CPI required within 6 months of hire.Functional DemandsWorking ConditionsHospital clinical areas. Frequent stressful and emergent situations. May need to float to other departments as directed. Must be on-site at the SJH campus or other facilities to fulfill the responsibilities of this role.Physical RequirementsIrregular breaks and meals. Frequent lifting and moving patients and equipment. 80% of the time walking and standing. Must be able to lift 50 pounds. Intermittent bending, stooping, twisting, sitting, pushing and pulling. Some computer and telephone use.Direct Reports: NoneReports to: Clinical Manager RN EDInternal & External Contacts: All hospital employees, patients, visitors, physicians, public and community agencies.Leadership CapabilitiesPatient Focus• Is dedicated to meeting the expectations and requirements of patients• Gets firsthand patient feedback and uses it for improvements• Establishes and maintains effective relationships with patients and gains their trust and respectInitiative• Doesn’t wait for others to tell him/her what to do; sees a problem or opportunity and immediately startsmoving to address it• Finds his/her own motivation for completing work and accomplishing goalsComposure• Avoids becoming defensive or irritated when times are tough• Maintains balance when the unexpected happensTime Management• Uses his/her time effectively and efficiently• Concentrates his/her efforts on the more important priorities• Gets more done in less time than others