ED, Team Lead, Sales & Client Management, Financial Institutions - Global Transaction Services [...]

DBS Bank; Singapore (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

An established industry player seeks a dynamic leader to drive growth in their Global Transaction Services team. This role involves managing high-performing sales and client management teams, developing strategic sales plans, and fostering strong client relationships. The ideal candidate will have a proven track record in revenue growth and a deep understanding of cash management and trade finance solutions. Join a forward-thinking organization that values innovation and teamwork, offering a competitive salary and a supportive environment for professional development.

Qualifications

• 15-20 years of experience in financial services.
• Strong expertise in cash management and trade finance.
• Proven ability to lead high-performing teams.

Responsibilities

• Lead sales and account management teams to exceed revenue targets.
• Develop strategic account growth plans to maximize client relationships.
• Engage with clients to understand their evolving needs.

Skills

Strategic Sales Planning

Client Relationship Management

Revenue Growth Strategies

Consultative Selling

Team Leadership

Data Analysis

Negotiation Skills

Education

Master's Degree in Banking

Bachelor's Degree in Business Management

Job description

Job Description - ED, Team Lead, Sales & Client Management, Financial Institutions - Global Transaction Services (GTS), Institutional Banking Group (WD73330)

Business Function

Global Transaction Services (GTS) comprises Cash & Trade, Securities Services, and Fiduciary Services, focused on the management and provision of Cash Management, Trade Finance, and Securities & Fiduciary products and services to institutional clients.

DBS aspires to be recognized by clients and competitors as one of the top GTS providers in its key markets through efficiently matching clients’ changing business requirements with product capabilities.

Job Purpose

The GTS-FI Sales & Client Management Team Lead will lead high-performing sales and account management teams, driving growth across various FIG and GLC segments. This role requires a proven track record of developing strategic sales plans, managing key accounts to maximize profitability and client satisfaction, and exceeding revenue targets.

The successful candidate will leverage a consultative selling model to foster strong client relationships, analyze client needs, and recommend appropriate cash management, trade finance, and securities services solutions. Responsibilities include expanding existing client relationships, acquiring new-to-product clients, and securing new-to-bank prospects.

Responsibilities

This leadership role requires a highly driven and results-oriented individual to lead the GTS-FI Sales & Client Management team. The successful candidate will develop and execute a comprehensive strategy to exceed revenue targets through both new business acquisition and growth within the existing client base. The candidate will also manage and develop team members. This will involve :

• Drive Revenue Growth and Account Management :
• Oversee the team to achieve and exceed revenue targets across all GTS products relevant to the FI and GLC segments.
• Develop and implement strategic account growth plans to maximize relationships from existing clients through cross-selling and up-selling opportunities.
• Leverage data to optimize team performance, monitoring key performance indicators (KPIs), analyze sales data, and implement corrective actions.
• Identify and pursue new-to-product and bank opportunities. Develop and execute comprehensive sales plans and secure mandates from prospects.
• Leverage digital channels to engage prospects and advise clients on their digital transformation journeys.
• Client Engagement & Relationship Management :
• Develop and execute detailed client plans for priority accounts, ensuring high levels of client satisfaction and retention.
• Build and maintain strong relationships with senior stakeholders and decision-makers.
• Employ a consultative sales approach to understand clients' evolving needs and position GTS solutions accordingly.
• Engage with trade finance clients to maximize utilization of DBS trade limits.
• Foster a collaborative and results-oriented team culture.
• Lead, mentor, and inspire a high-performing sales and account management team.
• Provide ongoing coaching and feedback to support team member development.
• Collaborate with internal and industry stakeholders to achieve the team’s goals and acquire clients.
• Partner with industry leaders to enhance the Bank's reputation and service offerings.

Requirements

• 15-20 years of relevant experience.
• Master's degree or University Degree in Banking, Business Management, Finance, or a related field.
• Proven ability to thrive in a matrix organization and regional, multi-country environment.
• Strong track record of driving revenue growth from local and cross-border cash, trade, and securities financing solutions.
• Demonstrated expertise in one or more GTS product areas (cash management, trade finance, securities services).
• Proven ability to lead and motivate high-performing teams in a demanding environment.
• Deep understanding of industry dynamics, market trends, and client needs.
• Exceptional communication and interpersonal skills; ability to influence and negotiate effectively.
• Commitment to delivering exceptional client experiences and building lasting partnerships.
• Strong strategic thinking and analytical abilities with a data-driven approach to decision-making.
• Ability to manage multiple priorities and handle sensitive information.
• Ability to work independently and collaboratively, taking initiative to achieve goals.
• Credit experience / knowledge preferred.
• Strategic thinking and planning.
• Results orientation.
• Client relationship management.
• Team leadership and development.
• Business acumen, financial literacy & risk management.
• Adaptability and resilience.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

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