ED Support Assistant - Per Diem

Danbury Hospital; Danbury (CT); On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Wellness Programs

Job summary

Northwell Health is seeking a patient-focused clerical assistant for the Emergency Department at Danbury Hospital. You will perform unit clerical tasks, track patient activity and communicate clearly with care teams.

The role requires data entry, the ability to navigate multiple applications, and at least six months of related experience. Familiarity with MS Word and MS Excel is preferred, with benefits including retirement and wellness programs.

Qualifications

• Data entry ability required.
• Ability to navigate a multi-application environment.
• Minimum experience six months.
• MS Word and MS Excel desired.

Responsibilities

• Assess and perform clerical needs of the unit based on clinical requests and patient activity.
• Provide input to charge nurse, clinical leader, and manager with staffing.
• Maintain proficiency in HMED, Cerner, Invision, Teletracking and other systems.
• Complete and maintain scanning functions to ensure accurate patient charts.
• Handle alerts such as Trauma, Stroke or STEMI as applicable.
• Know downtime functions and impact on ancillary systems.
• Interacts with departments like phlebotomy, radiology, and respiratory.
• Follow Disaster Plan tasks to assist patient throughput.
• Organize and maintain logs/files for compliance.
• Provide age-appropriate information to patients on shift.
• Ensure patient satisfaction through clear communication.
• Manage supplies such as forms and labels.
• Build working relationships with health care team members.
• Maintain a safe and orderly work environment.
• Fulfill compliance responsibilities.
• Perform other duties as assigned.

Skills

Data entry

Multi-application navigation

Tools

MS Word

MS Excel

Job description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees - including members of Northwell Health Physician Partners - who are working to change health care for the better.

Summary:

Provides clerical support, coordinates general activity and communicates clearly with all disciplines. Assists with patient through-put and other related tasks.

Responsibilities:

• 1. Assesses and performs clerical needs of the unit based on clinical requests and monitoring of patient activity in a knowledgeable, skillful, consistent and continuous manner.
• 2. Provides input to charge nurse, clinical leader, and manager with department staffing process.
• 3. Maintains proficiency in HMED, Cerner, Invision, Teletracking and other system applications required for the performance of required duties.
• 4. Completes and maintains scanning functions accurately identifying the correct patient and document to ensure an accurate patient chart in EDIS and Document Imaging.
• 5. Performs all tasks associated with various alerts; may include but is not limited to Trauma alert, Stroke Alert, STEMI alert, etc.
• 6. Maintains knowledge of all downtime functions and their associated impact on ancillary systems. Functions may include but are not limited to HMED and Cerner registration, Cerner orders, Invision orders, obtaining results, scanning of downtime documents, etc.
• 7. Interacts effectively with other department staff who are required to provide patient care such as phlebotomy, radiology, respiratory, etc.
• 8. Maintains knowledge of and performs Disaster Plan (Plan D) tasks timely, and efficiently assisting the clinical staff with patient through-put.
• 9. Organizes and maintains all logs and files to achieve compliance with JCAHO, State, Federal, department, and organization requirements.
• 10. Provides information appropriate to the age of the patients served on her/his assigned shift and within the parameters of the position.
• 11. Ensures patient satisfaction through appropriate communications both in person and on the phone. Provides clear, concise information and timely transfer of calls or information to the charge nurse.
• 12. Manages and maintains various supplies such as forms, labels, paper, etc.
• 13. Formulates and uses effective working relationships with all health care team members and patients.
• 14. Maintains a safe and orderly work environment.
• 15. Fulfills all compliance responsibilities related to the position.
• 16. Performs other duties as assigned.

Education Skills Experience:

• Required: Data entry. Ability to navigate a multi-application environment.
• Minimum Experience: six months
• Desired: MS Word and MS Excel.

Other Information:

• Required: Data entry. Ability to navigate a multi-application environment.
• Minimum Experience: six months
• Desired: MS Word and MS Excel.

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Danbury Hospital

Org Unit: 119

Department: Emergency Department

Exempt: No

Salary Range: $17.00 - $31.36 Hourly

"Available benefits include: 401(k) Retirement Plan and Wellness Programs. Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements."