ED Clerk |PRN | 2nd or 3rd Shift | Emergency Department

Shelby American, Inc.; Statesville (NC); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Emergency Department Clerk to provide exceptional patient service and support. In this vital role, you will greet patients, manage registrations, and ensure accurate information handling while maintaining confidentiality. The position requires strong attention to detail and the ability to multi-task effectively in a fast-paced environment. If you have excellent customer service skills and thrive in a dynamic setting, this opportunity is perfect for you to make a meaningful impact in healthcare.

Qualifications

• High school graduate or equivalent required.
• Medical terminology knowledge preferred.

Responsibilities

• Greet patients and perform bedside registration.
• Obtain accurate registration and insurance information.
• Answer calls and direct them appropriately.

Skills

Customer Service Skills

Attention to Detail

Multi-tasking

Computer Skills

Education

High School Graduate

Tools

Business Software

Job description

Description

The Emergency Department Clerk is responsible for greeting patients as they present to the clerical area, triage area for quick registration or as the clerk enters the room to perform bedside registration. The clerk is responsible for obtaining accurate registration information, including insurance information and payment arrangements. The clerk is responsible for answering the telephone and directing all calls to the appropriate party, ensuring accurate order entry functions for all diagnostic testing, generating electronic copies of all patient records, performing all paperwork functions in the department, and admitting patients to the hospital. The clerk has full access to confidential patient health information and must act accordingly to ensure such information is made available only to authorized parties.

Shift: PRN | 3:00 PM - 11:00 PM "OR" 11:00 PM - 7:00 AM (Shift Diff for 2nd and 3rd shift)

Requirements

• High school graduate or equivalent.
• Medical Terminology preferred.
• Computer skills including knowledge of business software.
• Clerical experience preferred
• Ability to pay close attention to detail.
• Ability to multi-task
• Self-motivated
• Excellent Customer Service Skills
• Must possess full range of body motion to pass a basic FIT test to include bending, stooping, standing and sitting for extended periods of time. Must be able to lift and carry up to 30 pounds.