ED Behavioral Resource Tech R31432 Constant Companions - Baystate Health

Baystate Health; Springfield (MA); On-site; USD 35,000 - 55,000; Part time

Job summary

An established healthcare provider is seeking a dedicated Behavioral Resource Technician to join their Emergency Department team. In this part-time role, you will provide essential support to patients, ensuring their safety and well-being through close observation and compassionate care. You'll work in a dynamic environment, engaging with patients and collaborating with healthcare professionals to deliver high-quality care. This position offers a unique opportunity to make a meaningful impact in the lives of patients while enjoying a supportive workplace culture that values dignity and respect. If you are passionate about patient care and looking for a role that challenges and rewards you, this is the perfect opportunity.

Benefits

Excellent Compensation

Medical, Dental, and Vision Insurance

Generous PTO

Continuing Education Support

403b Retirement Match

Wellbeing Programs

Adoption Assistance

Life Insurance

Work-life Integration

Free Money Coach Advice

Qualifications

• 1 year of relevant patient care experience required, preferably with behavioral health patients.
• CPR certification and CPI required within 6 months of employment.

Responsibilities

• Provide close observation of assigned patients to ensure safety.
• Document patient status every 15 minutes and report changes to nursing staff.
• Maintain a safe environment and intervene as necessary.

Skills

Patient Care

Communication Skills

Behavioral Observation

Empathy

Education

High School Diploma or GED

Tools

Basic Life Support Certification

Crisis Prevention Institute Certification

Job description

Req#: R31432
Category(s): Clinical Support, Constant Companions
Full Time / Part Time: Part-Time
Shift: First

ED Behavioral Resource Technician (BRT)

Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a part-time Behavioral Resource Technician to join our Emergency Department Team in Springfield, MA.

Resume required with application

SCHEDULE:

• Part-time DAYS 7a-7:30p rotating schedule
• 24-hrs (2 shifts) a week
• Weekly schedule is not fixed where each week you work different days.
• Every other weekend and holiday rotation required

LOCATION:

• Baystate Medical Center Emergency Department, Springfield, MA

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation
• High-quality, low-cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Adoption assistance
• Pet, home, auto and personal insurance
• Life insurance
• Work-life integration
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

QUALIFICATIONS:

• High School Diploma or GED (required)
• 1 year of relevant patient care experience (required). Prefer 2 years working with behavioral health patients.
  • This experience could include but is not limited to working with behavioral health patients, direct patient care, patients in a group home setting, experience as a paraprofessional, or has successfully worked in a BRT Apprentice Role for 1 year.
  • Experience as a direct health care provider, previous psych sitter, CNA, MA HHA or PCA
• CPR through American Heart Association BLS Provider required
• CPI required within 6 months of employment

Summary:

A Behavioral Resource Technician ("BRT") is responsible for providing intermittent/close observation of the patient or patients they are assigned to. The BRT is responsible for observing up to four patients at a time. The BRT's role is to ensure that the patient does nothing to harm themselves or others. The BRT must maintain a safe environment and interact with the patient, family, and staff in a caring professional manner. As a member of the health care team, the BRT will provide care for the patient and may include bathing, feeding, toileting, ambulating, turning, and repositioning as assigned. When caring for two behavioral patients, minimal patient care is required. The BRT is responsible for reporting any changes in the patient’s condition or behavior to the nurse immediately and documenting every 15 minutes during their shift unless they are assigned to a 1:1 status and are expected to continuously observe the patient. They BRT is expected to prevent elopement, in addition to harm of self or others.

This description covers the essential functions of the position.

The incumbent is expected to perform other similar and related duties as assigned. Management has the right to change or add to the job responsibilities at any time.

Job Responsibilities:

1. Provides Age Appropriate Care To Patients: Demonstrates knowledge of developmental stages for the following age groups: Children, Adolescents, Adult, Geriatric.
2. Develops And Maintains Good Human Relations Skills: Introduces self by name to the patient, PCT, and RN, 100% of the time. Consistently displays a respectful, empathetic, and caring attitude toward patients and families. Interacts with other members of the health care team professionally.
3. Job Specific Responsibilities: Provides intermittent/close observation of the patient/s intervening as necessary to ensure patient safety. Documents patient status every 15 minutes. Independently communicates patient information and observations promptly to the RN.
4. Maintains A Safe Environment For The Patient: Remains with the patient at all times if assigned to constant observation unless relieved by a member of the staff. Demonstrates knowledge and skill in maintaining a safe environment and can identify ligature and safety risks.
5. Understands the care for specific diagnoses: Such as suicidal, eating disordered, drug or alcohol withdrawal, PICA, Alzheimer’s, anoxic brain injury, etc.
6. Communicates to patients that they are a high priority: Treats patient information as confidential and displays sensitivity to patients through non-verbal communication.
7. Participates in Competency Validations, Educational Activities, and Staff Meetings: Completes all mandatory in-services and web strategies 100% of the time. Attends and participates in staff meetings.
8. Demonstrates competency for one-to-one observation of patients: Based on department and unit-specific needs.
9. For BFMC ED: Proactively takes vital signs as needed/requested, including on patients other than assigned behavioral health patients, as assignment allows.

You Belong At Baystate:

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

Education:

GED or HiSET (Required)

Certifications:

Basic Life Support – American Heart Association, Certified Clinical Documentation Specialist – Other, Certified Crisis Prevention (within 60 days of hire) – Crisis Prevention Institute

Equal Employment Opportunity Employer:

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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