eCW Clinical Systems Analyst

Axia Women's Health; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking healthcare organization dedicated to improving women's health. As a Clinical Systems Analyst, you will play a vital role in supporting and optimizing the Electronic Health Record ecosystem, primarily utilizing eClinicalWorks. This full-time position offers the opportunity to work closely with IT and clinical teams, ensuring the delivery of top-notch services that enhance patient care. With a commitment to community and collaboration, this role is perfect for those who thrive in dynamic environments and are passionate about making a difference in women's health. Enjoy a comprehensive benefits package and a supportive workplace culture.

Benefits

401(k) matching

Generous PTO

Access to medical providers

Free counseling services

Multiple medical insurance plans

Dental and vision insurance

Identity theft protection

Long-term care insurance

Pet insurance

Qualifications

• 3+ years’ experience supporting ambulatory EMR.
• Experience managing vendor relationships and developing stakeholder relationships.

Responsibilities

• Implement and support eClinicalWorks EMR and associated systems.
• Document standards and procedures for EMR configuration.

Skills

eClinicalWorks

Customer Service

Communication Skills

Project Management

Vendor Management

Education

Bachelor's degree in Information Systems

eClinicalWorks certification

ITIL certification

Project Management certification

Tools

HL7 Interfaces

Clinical Application Security

Job description

At Axia Women’s Health, recognized as a Great Place to Work for the 3rd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of women's health centers in New Jersey, Pennsylvania, Indiana,and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.

Our Clinical Systems Analyst works in collaboration with Information Technology and clinical staff to implement and maintain the Electronic Health Record ecosystem, centered around eClinicalWorks. This position will perform support, analysis, development, validation and maintenance of the EMR and associated systems. In this position, you will interact with internal and external teams throughout multiple project phases and are charged with ensuring the services that he/she provides to the successful accomplishment or the primary mission of the company. The position supports the IT team to help meet business needs via project schedules, plans and timelines.

This position is full-time. Days and hours of work are Monday through Friday 830 – 5EST. Occasional weekend and after hours needed. This position is expected to sporadically travel to our care centers located throughout the Mid-Atlantic and Midwest regions. Occasional domestic overnight travel may be required.

Responsibilities:

• Participate in the implementation, configuration and support of all facets of the eClinicalWorks EMR and associated systems such as practice management, online scheduling, patient messaging, patient digital intake and patient portal technologies.
• Document standards, procedures and guidelines for the configuration and use of the eClinicalWorks EMR and associated systems.
• Identify and implement optimization and process improvements within the eClinicalWorks EMR
• Assists in the integration of ancillary systems and biomedical devices into the eClinicalWorks EMR
• Demonstrate superb communication and human relationship skills
• Other duties as assigned

Required Education and Experience:

• Bachelor’s degree in Information Systems or related field and/or equivalent experience
• Experience working with eClinicalWorks
• 3+ years’ experience supporting and ambulatory EMR
• 3+ years’ experience managing vendor relationships
• Proven experience developing strong working relationships with internal stakeholders such as providers and clinical leadership
• Excellent customer service, verbal and written communication skills

Preferred Education and Experience:

• eClinicalWorks certification a strong plus
• ITIL certification
• Project Management certification or training
• Experience supporting the OB/GYN specialty in an ambulatory setting
• Experience supporting Reproductive endocrinology and infertility services
• Familiarity with HL7 interfaces
• Familiarity with Clinical Application Security

Full-time Benefits Summary:

• Full-time benefit eligibility with benefits beginning the first of the month after starting.
• Choice of multiple medical insurance plans to best meet your needs.
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more!
• 401(k) matching!
• Generous PTO offering with additional time off for volunteering!
• Access to Axia providers at little to no cost through Axia’s medical insurance.
• Axia-paid life insurance, short-term and long-term disability!
• Free counseling for colleagues and family members, including parents and parents-in-law.

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.

Education

Required

• Bachelors or better in Information Technology or related field

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.