Ecosystem Manager - MAKE

Floating Dots; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Floating Dots SRL is seeking an Ecosystem Manager to lead Make MES engagements within the IM TranSCend ecosystem. You will translate program priorities into a governed multi-year roadmap, own portfolio prioritization, lifecycle management, and delivery readiness across MES, ERP, automation, data, and quality systems.

The role requires a decade of experience in manufacturing technology and ERP ecosystems, strong leadership, and stakeholder management to ensure compliant, reliable, and scalable

Qualifications

• Bachelor’s degree in information technology, Business, Supply Chain, Engineering, or a related field.
• 10+ years in manufacturing technology, ERP ecosystems, MES, or large-scale systems integration, including teams, vendors, budgets, and delivery.
• Ability to lead complex portfolios across global and site teams, influence without authority, and drive accountability.
• Strong experience with ERP platforms and enterprise application integrations.
• Knowledge of integration frameworks, APIs, middleware, cloud platforms, and data exchange standards.
• Experience leading large-scale software releases, testing programs, and deployment activities.
• Excellent communication, collaboration, and executive stakeholder management skills.

Responsibilities

• Oversee end-to-end integrations across ERP systems and connected applications.
• Partner with stakeholders, technology teams, and vendors to align integration requirements and plans.
• Coordinate system connectivity and integration readiness through project lifecycles.
• Serve as primary contact for integration initiatives and cross-functional coordination.
• Manage dependencies across applications, sites, releases, and infrastructure.
• Own and communicate multi-year MES product and ecosystem roadmap with site prioritization.

Skills

Leadership & stakeholder management

Program & portfolio governance

Cross-functional collaboration

Strategic planning

Executive communication

Education

Bachelor’s degree in IT, Business, Supply Chain or Engineering

Tools

SAP S/4HANA

SAP ECC

SAP BTP

AWS

EDI

API management

Middleware platforms

Job description

The Ecosystem Manager leads the Make Manufacturing Execution Systems (MES) engagement within the IM TranSCend ecosystem. The role translates program and manufacturing priorities into a governed multi-year roadmap and owns portfolio prioritization, lifecycle management, integration, delivery readiness, service performance, risk management, and continuous improvement across MES platforms and connected ERP, automation, laboratory, quality, data, and external partner systems. Success is measured by predictable transformation delivery, reduced integration and deployment risk, reliable manufacturing execution, effective vendor and budget governance, and sustained compliance across the manufacturing systems landscape.

Key Responsibilities

Enterprise Integration Management

• Oversee end-to-end integrations across ERP systems and connected enterprise applications.
• Partner with business stakeholders, technology teams, and third-party vendors to align integration requirements and implementation plans.
• Coordinate system connectivity, interface development, and integration readiness throughout project lifecycles.
• Serve as the primary point of contact for integration-related initiatives and cross-functional coordination.
• Anticipate and actively manage dependencies across interconnected applications, sites, releases, and infrastructure to protect manufacturing continuity and enable reliable end-to-end business process execution.
• Own and communicate the multi-year Make MES product and ecosystem roadmap, balancing global standardisation with justified site needs, business value, technical health, and capacity.

Transformation Delivery, Validation, Release, and Deployment Governance

• Lead Make MES and integration readiness across design, build, system integration testing, user acceptance testing, validation, cutover, production deployment, hypercare, and transition to steady-state support.
• Govern connectivity, infrastructure, access, monitoring, test data, master data, and environment readiness before testing, validation, cutover, and deployment events.
• Develop and govern testing strategies, including integration validation and smoke testing.
• Ensure synchronization of master and transactional data across systems to support testing and operational needs.
• Maintain an integrated view of cross-system/cross-release risks, assumptions, issues, decisions, and regulatory impacts across releases; elevate material concerns early and drive accountable mitigation to closure.
• Develop and maintain environment and deployment plans, addressing potential conflicts, constraints, and operational impacts.

Operational Support and Incident Management

• Coordinate the resolution of integration issues that impact business operations, testing activities, or production environments.
• Lead root cause analysis efforts and drive corrective and preventive actions across technology teams and vendors.
• Monitor integration performance and support continuous improvement initiatives to enhance system reliability and efficiency.

Budget and Resource Management

• Develop and manage annual budgets supporting integration and ecosystem activities.
• Monitor spending against approved budgets and identify risks, variances, and optimization opportunities.
• Plan and align resources to support major releases, testing cycles, deployment activities, and post-go-live support.

Requirements

Required

• Bachelor’s degree in information technology, Business, Supply Chain, Engineering, or a related field.
• 10+ years of progressive experience in manufacturing technology, enterprise applications, ERP ecosystems, MES products , or large-scale systems integration, including accountability for teams, vendors, budgets, and complex transformation delivery.
• Proven ability to lead complex portfolios across global and site teams, influence without direct authority, make transparent trade‑off decisions, resolve conflict, and hold multiple internal and external delivery partners accountable for outcomes.
• Strong experience with ERP platforms and enterprise application integrations.
• Knowledge of enterprise technologies and integration frameworks, including APIs, middleware, cloud platforms, and data exchange standards.
• Experience leading large-scale software releases, testing programs, and deployment activities.
• Strong understanding of data management, governance, and cross‑system data synchronization.
• Excellent communication, collaboration, and executive stakeholder management skills.

Preferred

• Sound knowledge of Enterprise Supply Chain applications and processes
• Experience supporting digital transformation or ERP modernization programs.
• Experience working in Regulated environment preferably in manufacturing, healthcare, or life sciences environments.
• Experience with SAP S/4HANA, SAP ECC or similar enterprise platforms.
• Knowledge of integration technologies such as SAP BTP, AWS, EDI, API management, and middleware platforms.

What You’ll Bring

• Strong leadership and influencing skills in complex, matrixed organizations.
• Ability to balance strategic planning with hands‑on execution.
• A proactive problem‑solving mindset and focus on continuous improvement.
• Demonstrated ability to lead through ambiguity, simplify complex technology choices, build trusted partnerships with manufacturing and quality leaders, and deliver compliant, resilient, and scalable solutions.