EcoStore Program Manager

Ecology Center; Berkeley (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

The Ecology Center seeks an EcoStore Program Manager to lead all operations of the EcoStore, enhancing customer experience and promoting sustainable products. The role involves managing staff, overseeing marketing strategies, and ensuring high-quality service in a community-focused environment.

Benefits

Hourly pay with benefits

Qualifications

• 2 years retail management experience required.
• Experience working with the public and managing a team essential.
• Must be detail-oriented and organized.

Responsibilities

• Oversee all store operations and conduct sales.
• Develop marketing strategies to improve sales.
• Manage store employees and inventory.

Skills

Excellent customer service skills

Excellent written and verbal communication skills

Marketing and merchandising skills

Creativity

Knowledge of sustainable living practices

Education

Bachelor's degree

High School diploma/GED with retail experience

Tools

Google Docs

Excel

Word

Job description

Job Title: EcoStore Program Manager

Reporting To: Program Director

FLSA Status: Full-time, Hourly, Benefited,

Location: Berkeley

Ecology Center Background

The Ecology Center's mission is to inspire and build a sustainable, healthy, and just future for the East Bay, California, and beyond. The Ecology Center transforms the ideas of sustainability into everyday practice. We offer information you can act on, infrastructure you can count on, and leadership for lasting change. We are working toward a world of resilient communities, zero waste and toxics, equal access to healthy food, sustainable resource use, and a safe and stable climate.

Founded in the run-up to the first Earth Day in 1970, the Ecology Center has been a regional and national leader on a wide range of issues, turning vision into action and cementing it with advocacy. We operate the nation's first and longest running curbside recycling service, a nationally recognized food and farming programs, model education and engagement activities, and the EcoStore which provides products that encourage environmentally and socially responsible lifestyle practices.

We are a committed, congenial, and diverse staff dedicated to making the world a better place through action. Every employee is integral to the success of our organization. We value vision, collaboration, and creative problem-solving. If you are passionate and qualified, we encourage you to apply to be part of our team.

Summary

The EcoStore Program Manager is responsible for management and oversight of all store operations within the Ecology Center, as well as developing marketing and promotion strategies to attract more customers and improve sales, and managing inventory. The EcoStore Manager is responsible for enhancing and maintaining the Store's curb appeal and the attractiveness of its interior through decor, display, and signage. The Program Manager also plans and hosts special events related to EcoStore books and products. The Program Manager reports directly to the Program Director and supervises a staff of 1-3 staff members. This is an onsite role scheduled to work in a retail store environment. The role will require to manage and work the current store schedule Wednesday through Saturday 12.00 PM to 5.00 PM.(Onsite).

Essential Duties

• Oversee all store operations and conduct sales during regular business hours and at special events.
• Work in collaboration with an advisory team to develop strategies for attracting a larger and more diverse customer base, improving sales and providing access to unique green products not readily found elsewhere.
• Oversee the creation and development of attractive, effective merchandising and marketing strategies.
• Organize and oversee special events, book signings, product demonstrations, and other promotional activities.
• Review and revise the store product selection, evaluating potential products in accordance with our values, vision, and criteria.
• Attend relevant trade shows and events where new products are introduced.
• Participate in local merchants associations meetings and campaigns.
• Oversee the ordering and receiving of store merchandise, as well as product returns.
• Update and maintain inventory POS system and perform annual inventory at year's end.
• Hire, train, supervise, and evaluate performance of store employees.
• Prepare and oversee the schedule of store employee shifts to ensure adequate coverage within the allocated funding in the Store budget.
• Ensure that store staff observe good customer service practices at all times.
• Ensure that store staff observe safe operating practices and comply with organizational safety policies.
• Maintain the store till and purchase change as necessary, and ensure staff comply with established safe cash-handling procedures.
• Prepare store deposits within 24 hours of receipt of funds, and reconcile all store accounts and inventory.
• Prepare and oversee annual Store budget providing oversight to ensure budget compliance; prepare progress reports for the board as needed.
• Process store invoices and forward to accounts payable in a timely manner.
• Maintain familiarity with, follow, and ensure staff compliance with all Ecology Center policies and procedures in the performance of daily duties.
• Oversee SEED Library
• Maintain Fact Sheets and Resource offerings.
• Manage Induction Stove Lending Program.
• Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience with and enjoy working with the public
• Excellent customer service skills
• Excellent written and verbal communication skills
• Proficient in use of a computerized cash register, computer, and ability to prepare reports using spreadsheets
• Marketing and merchandising skills
• Creativity, flexibility and ability to be simultaneously involved in numerous projects
• Ability to effectively supervise a team as well as to work cooperatively with other Ecology Center staff
• Knowledge of sustainable living practices such as edible gardening, preserving, composting, greywater and zero waste.
• Must be detail oriented, accurate, efficient and well organized
• Ability to be punctual and on-time for work shifts, dependable and responsive to deadlines.
• Must have demonstrated proficiency in Google Docs, Word, Excel, and willingness to acquire more technology knowledge and skills.
• Ability to contribute to a harmonious, diverse, fruitful, and supportive organizational culture.

Education and Experience

• Bachelor's degree, or
• High School diploma/GED and three years of increasingly responsible experience in a retail environment
• At least 2 years retail management experience, including purchasing merchandise for retail sales.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to:

• Regularly talk or hear up to 8 hours a day;
• Regularly sit, type, and use the mouse and computer up to 8 hours a day;
• Regularly sit and stand from chair up to 20 times a day;
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Regularly stand, walk, bend over, use hands to finger, handle or feel, and reach with hands and arms;
• Regularly lift and/or move up to thirty (30) pounds.
• Regularly climb and descend stairs up to 4 times a day;
• Occasionally get in and out of car up to 4 times a day;
• Occasionally drive in dry and wet weather, usually during daylight hours, but occasionally in the evening hours;
• Ability to occasionally work outdoors in any weather

Ecology Center requires a successful background check contingent to hire.