Economist, CS Data Intelligence — Experiments & Causal Inference

Amazon; Seattle (WA); On-site; USD 159,000 - 215,000; Full time

Job summary

Amazon Customer Service (CS) Economics seeks economists to apply economic methods to solve business problems. The ideal candidate will work with engineers and applied scientists to design models that leverage large scale data, design scalable agents for non-tech CS partners to understand the impact of their actions, and propose mechanism designs to robustly match customers to services.

CS Economics is looking for optimistic critical-thinkers who combine a strong technical economic toolbox with a

Qualifications

• PhD in economics or equivalent.
• Analytics and applied economics experience.
• Experience building statistical models in R, Python, STATA, or a related software.
• Experience in industry, consulting, government or academic research.

Responsibilities

• Design and conduct rigorous evaluations of CS actions.
• Develop experiments to evaluate product launches.
• Communicate complex findings to business stakeholders in clear, actionable terms.
• Work with engineering teams to develop scalable tools that automate and streamline evaluation processes.

Skills

Analytics

Applied economics

Statistical modeling

Experiment design

Education

PhD in economics

Tools

R

Python

STATA

Job description

Amazon Customer Service (CS) Economics seeks economists to apply economic methods to solve business problems. The ideal candidate will work with engineers and applied scientists to design models that leverage large scale data, design scalable agents for non-tech CS partners to understand the impact of their actions, and propose mechanism designs to robustly match customers to services.

CS Economics is looking for optimistic critical-thinkers who combine a strong technical economic toolbox with a