Economic Stability Supervisor

State of Louisiana; Thibodaux (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

The Louisiana Department of Health is seeking a seasoned leader to head the Economic Stability team in Thibodaux, guiding daily operations and promoting program integrity for SNAP, FITAP, KCSP, and DSNAP.

You will supervise Economic Stability Specialists statewide, drive corrective actions, analyze trends, and help ensure accurate benefit delivery while protecting federal funds and strengthening services for Louisiana communities.

Qualifications

• Six years of economic stability social services experience.
• Six years of full‑time work experience in any field plus three years of economic stability social services experience.
• A bachelor's degree plus three years of economic stability social services experience.
• An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.

Responsibilities

• Monitors program integrity within Economic Stability offices through case validation reviews to ensure benefits and services are accurately provided and to minimize errors and potential fiscal sanctions.
• Directly supervises and evaluates Economic Stability Specialists responsible for conducting statewide case validation reviews, ensuring productivity and performance goals are met.
• Reviews SNAP application interviews and case validation findings to assess accuracy, identify problem areas, and recommend corrective actions to improve service delivery.
• Identifies trends, errors, and areas of noncompliance and recommends corrective actions to Program, Regional, and Parish Office staff to reduce errors and prevent loss of state and federal funds.
• Researches and analyzes program policies and recommends revisions to forms, procedures, and policies to reduce workload, improve efficiency, and ensure compliance with federal and state requirements.
• Leads and participates in special projects, reports, workgroups, and initiatives designed to improve productivity, reduce errors, and support the implementation of new or revised policies and procedures.
• Prepares and assists with monthly and quarterly reports on error findings, trends, and training needs and provides recommendations to management based on case review results.

Skills

Economic stability experience

Education

Bachelor's degree in social sciences, public administration, or related field

Advanced degree in social sciences, business, public or health administration

Job description

About This Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Lead with Purpose and Make a Statewide Impact!

Join the Louisiana Department of Health’s Economic Stability team and lead a specialized team responsible for delivering critical public assistance benefits to Louisiana families. In this role, you’ll oversee daily operations, promote program integrity, and drive corrective actions for programs including FITAP, KCSP, SNAP, and DSNAP. Your leadership will help ensure accurate benefit delivery, protect vital federal funding, and strengthen services for communities across Louisiana.

Minimum Qualifications

• Six years of economic stability social services experience; OR
• Six years of full‑time work experience in any field plus three years of economic stability social services experience; OR
• A bachelor's degree plus three years of economic stability social services experience; OR
• An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Monitors program integrity within Economic Stability offices through case validation reviews to ensure benefits and services are accurately provided and to minimize errors and potential fiscal sanctions.
• Directly supervises and evaluates Economic Stability Specialists responsible for conducting statewide case validation reviews, ensuring productivity and performance goals are met.
• Reviews SNAP application interviews and case validation findings to assess accuracy, identify problem areas, and recommend corrective actions to improve service delivery.
• Identifies trends, errors, and areas of noncompliance and recommends corrective actions to Program, Regional, and Parish Office staff to reduce errors and prevent loss of state and federal funds.
• Researches and analyzes program policies and recommends revisions to forms, procedures, and policies to reduce workload, improve efficiency, and ensure compliance with federal and state requirements.
• Leads and participates in special projects, reports, workgroups, and initiatives designed to improve productivity, reduce errors, and support the implementation of new or revised policies and procedures.
• Prepares and assists with monthly and quarterly reports on error findings, trends, and training needs and provides recommendations to management based on case review results.

Position‑Specific Details

Location: Medical Vendor Administration / ES Thibodeaux Region 3-FSA 1 (ES TRI‑REGION 1) / Thibodaux Parish

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months) or Detail to Special Duty

Cost Center: 3052130103

Position Number(s): 50688300

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. Economic Stability Supervisor - $24.35 hr / $ 1,948.00 bi‑weekly

Contact Information

Patricia Walker

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E‑verify, and for more information on E‑verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

Benefits

• Insurance Coverage: More information can be found at https://info.groupbenefits.org/
• Parental Leave – Up to six weeks paid parental leave. More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
• Holidays and Leave – State employees receive the following paid holidays each year:
  • New Year's Day
  • Martin Luther King, Jr. Day,
  • Mardi Gras,
  • Good Friday,
  • Memorial Day,
  • Independence Day,
  • Labor Day,
  • Veteran's Day,
  • Thanksgiving Day and Christmas Day.
  • Additional holidays may be proclaimed by the Governor
• Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
  • Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
  • Teacher's Retirement System of Louisiana (www.trsl.org),
  • Louisiana School Employees Retirement System (www.lsers.net), among others
• State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.