ECONOMIC DEVELOPMENT DEPARTMENT - HERITAGE TOURISM PROGRAM ASSISTANT
EP ENERGY
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Benefits offered by this job
Job summary
El Paso County is seeking a Heritage Programs Assistant to provide entry‑level support for countywide heritage tourism, museum operations, historic preservation, visitor services, educational programming, and public engagement initiatives.
Responsibilities include supporting collections management, exhibit preparation, tours, and educational programs at County historic sites such as Los Portales Museum and the Old El Paso County Jail.
Qualifications
- Associate’s Degree from an accredited college or university in public administration, Museum Studies, History, Anthropology, Public History, or related field.
- Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Responsibilities
- Assist with cataloging, inventory, and documentation of artifacts countywide in accordance with accepted museum standards and THC guidance;
- Assist with safe handling, unpacking, movement, storage organization, and transportation of museum objects and materials in accordance with established collections procedures and preventive conservation standards under supervision;
- Assist with monitoring museum storage and exhibit environments and report conditions or issues that may affect the preservation, security, or condition of collections and exhibits.
- Assist with the installation, preparation, gallery maintenance, modification, and removal of temporary and permanent exhibits, displays, interpretive materials and gallery spaces under established procedures and direction;
- Conduct basic research to support exhibit development, grants, and interpretive planning; Assist with preparation and delivery of educational programs, materials and supplies, workshops, demonstrations and other public programming and tours under the direction of museum staff;
- Enter and update collections, exhibits, visitor, program, and other Museum records in applicable databases and tracking systems under established procedures and consistent with County records retention policies;
- Assist with site visits, research, documentation, inventories, photographs, and other information-gathering activities related to County historic properties, landmarks, historic preservation projects, and cultural resource initiatives;
- Support the development of educational materials, curriculum resources, exhibits, and interpretive content that promote El Paso County history and heritage;
- Assist in maintaining archives, oral history collections, photographs, maps, and other historical records that support County preservation and educational efforts;
- Assist with compiling and maintaining documentation and information needed for grant applications; reports, and related funding activities as assigned;
- Assist with and, as trained and assigned, conduct guided tours and basic interpretive activities for visitors, school groups, community organizations, and the general public using approved interpretive materials and information;
- Provide routine visitor services, including greeting visitors, providing general information, assisting with admissions, responding to basic visitor inquiries, and directing visitors to appropriate resources or staff;
- Assist with the setup, preparation, operation, and breakdown of Museum programs, cultural events, exhibits, tours, and public activities;
- Assist with maintaining Museum galleries, public spaces, exhibit areas, and program areas in a clean, orderly, safe, and visitor-ready condition and report maintenance or safety concerns to appropriate staff;
- Assist with community outreach activities, festivals, public events, and other activities that promote County museums, historic sites, and cultural resources;
- Assist with collecting attendance, visitor feedback, program participation, and other routine information used to support Museum program reporting and evaluation;
- Performs such other related duties as may be assigned;
- Must have the ability to work weekends, evenings and holidays as required;
- Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;
- Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts;
- Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills;
- May require travel throughout El Paso County; and
- As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.
Skills
Education
Job description
Associate’s Degree from an accredited college or university in public administration, Museum Studies, History, Anthropology, Public History, or related field;
Associate’s Degree from an accredited college or university in public administration, Museum Studies, History, Anthropology, Public History, or related field;
Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Bachelor’s Degree
Internship or volunteer experience in a museum or cultural institution
In order to access into the County’s network and systems, a personal smart device is required by the hire start date.
Have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
Assist with cataloging, inventory, and documentation of artifacts countywide in accordance with accepted museum standards and THC guidance;
Assist with safe handling, unpacking, movement, storage organization, and transportation of museum objects and materials in accordance with established collections procedures and preventive conservation standards under supervision;
Assist with monitoring museum storage and exhibit environments and report conditions or issues that may affect the preservation, security, or condition of collections and exhibits.
Assist with the installation, preparation, gallery maintenance, modification, and removal of temporary and permanent exhibits, displays, interpretive materials and gallery spaces under established procedures and direction;
Conduct basic research to support exhibit development, grants, and interpretive planning; Assist with preparation and delivery of educational programs, materials and supplies, workshops, demonstrations and other public programming and tours under the direction of museum staff;
Enter and update collections, exhibits, visitor, program, and other Museum records in applicable databases and tracking systems under established procedures and consistent with County records retention policies;
Assist with site visits, research, documentation, inventories, photographs, and other information-gathering activities related to County historic properties, landmarks, historic preservation projects, and cultural resource initiatives;
Support the development of educational materials, curriculum resources, exhibits, and interpretive content that promote El Paso County history and heritage;
Assist in maintaining archives, oral history collections, photographs, maps, and other historical records that support County preservation and educational efforts;
Assist with compiling and maintaining documentation and information needed for grant applications; reports, and related funding activities as assigned;
Assist with and, as trained and assigned, conduct guided tours and basic interpretive activities for visitors, school groups, community organizations, and the general public using approved interpretive materials and information;
Provide routine visitor services, including greeting visitors, providing general information, assisting with admissions, responding to basic visitor inquiries, and directing visitors to appropriate resources or staff;
Assist with the setup, preparation, operation, and breakdown of Museum programs, cultural events, exhibits, tours, and public activities;
Assist with maintaining Museum galleries, public spaces, exhibit areas, and program areas in a clean, orderly, safe, and visitor-ready condition and report maintenance or safety concerns to appropriate staff;
Assist with community outreach activities, festivals, public events, and other activities that promote County museums, historic sites, and cultural resources;
Assist with collecting attendance, visitor feedback, program participation, and other routine information used to support Museum program reporting and evaluation;
Performs such other related duties as may be assigned;
Must have the ability to work weekends, evenings and holidays as required;
Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts;
Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.
May require travel throughout El Paso County; and
As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.
Under general supervision, the Heritage Programs Assistant provides entry level support for Countywide heritage tourism, museum operations, historic preservation, visitor services, educational programming, and public engagement initiatives. The position assists with the care and interpretation of County owned historic sites and cultural resources, including Los Portales Museum, the Old El Paso County Jail, Casa Ronquillo, and other County historic properties as assigned. Responsibilities include supporting collections management, exhibit preparation, educational programming, guided tours, cultural events, visitor experiences, and heritage tourism initiatives while assisting with the stewardship and interpretation of County historic resources. The position supports compliance with professional museum standards, Texas Historical Commission (THC) guidance, and County policies related to collections management, preservation, and public access.
Knowledge of: and understanding of basic collections management principles and preservation standards; professional ethics as outlined by the American Alliance of Museums and Texas Historical Commission (THC); public history interpretation principles; basic historic preservation ethics; event/project planning and public engagement, purchasing and procurement practices, media practices and procedures; marketing and promotion of cultural tourism programs; application electronic and social media; software utilized in graphic layout and design for brochures, flyers, advertising layouts, and promotional items. Good Knowledge of: historic preservation concepts, federal, state and local historic preservation rules and regulations such as the National Historic Preservation Act and the Certified Local Government Program; research, grant and report writing practices and methods; the culture and history of the El Paso southwest area; the principles of rehabilitation, restoring and preserving historic properties. Knowledge of: English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.
Ability to follow established collections handling procedures; to engage diverse audiences in an inclusive and respectful manner; work collaboratively in a team-oriented environment; assist with the coordination and implementation of historic preservation programs; conduct research, compile data, analyze findings, identify key issues; clear concise oral and written communication to prepare and present reports to management; operate personal computer using standard office operating software and general office equipment; prepare and maintain records; maintain filing systems; communicate effectively both orally and in writing; be dependable and self-motivated; establish and maintain cooperative and effective relationships with those contacted during the course of work; Pass a Criminal Background Check; Bilingual (English-Spanish) preferred;
Each and every county position requires the following professional skills and abilities as key and necessary elements of performance:
- Demonstrate regular and reliable attendance;
- Work well with others and participate fully in a team oriented environment;
- Interface with other employees and customers in a courteous and respectful manner;
- Maintain strict confidentiality;
- Project positive support of their department and all county organizations at all times; and,
- Maintain and enhance the County's commitment to customer service excellence
Reports to: Supervisor, Manager, or designee
Directs: This is a non-supervisory position
Other: Has frequent contact with representatives of courts, law enforcement agencies, general public and other county employees
El Paso County offers a very comprehensive benefit package (some benefits may not apply to part time or temporary employees) consisting of the following:
16 holidays per year as recognized.
Accruals are credited on a biweekly basis and available for use as it is accrued after 6 months of continuous service. Year to year carry-over accruals are limited to twice the employee's annual rate. Part-time employees accrue vacation at half the rate of full-time employees.
10 days (1 through less than 5 years of service)
15 days (5 through less than 15 years of service)
20 days (15 years of service or over)
Accruals are credited on a biweekly basis and available for use as it is accrued after 3 months of full time service. Employees accrue 15 days of sick leave per year.
Military Leave – 15 days of paid leave per fiscal year for active military service
Bereavement Leave – 3 days of paid leave for the death of an immediate family members and 4 hours for other family members and friends.
Consumer Driven Health Plan (CDHP)
No Discounts
EE Only $5.34
EE & Spouse $145.30
EE & Children $101.93
EE & Family $200.09
6% Wellness Discount
EE Only - $5.02
EE & Spouse - $136.58
EE & Children - $95.81
EE & Family - $188.09
No Discounts
EE Only - $35.70
EE & Spouse - $226.41
EE & Children - $174.96
EE & Family - $322.25
6% Wellness Discount
EE Only - $33.56
EE & Spouse - $212.83
EE & Children - $164.46
EE & Family - $302.92
Retirement benefits are provided by the Texas County and District Retirement Fund (TCDRS). Regular employees become a member of TCDRS upon hire. All regular employees are required to contribute 7% to the retirement fund and the County matches 250% upon eligible retirements.
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program.
Full-time County employees are provided a basic life insurance benefit of $10,000 life insurance at no cost. Supplemental coverage is available for additional fees.
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period above 90 days.
The Short-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period shorter than 90 days.
Employees who retire from the County are eligible to continue Health Insurance at the rate set by the El Paso County Risk Pool Board.
Employees are enrolled in an Employee Assistance Program that provides a variety of counseling services.
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.
Reimbursement of $15 per month for 6 months of continuous gym usage.
Reimbursement up to $2000 per calendar year for eligible education expenses.
The Employee Fitness and Wellness Center opened in October 2021 at the County Courthouse. The cost is $5 per employee per month.
01
Which of the following best describes your highest level of education in public administration, Museum Studies, History, Anthropology, Public History, or related field?
- High School Diploma or Equivalent
- 30 to less than 60 college credit hours
- More than 60 college credit hours
- Associates Degree
- Bachelors Degree
- Masters Degree
- Doctoral Degree
02
Which of the following best describes your experience in an office clerical environment, customer service, legal procedures, and terminology in the court system?
- No experience
- Less than 1 year experience
- 1 to less than 2 years experience
- 2 to less than 3 years experience
- 3 to less than 4 years experience
- 4 to less than 5 years of experience
- More than 5 years experience
03
Do you have or can obtain by date of hire a driver's license applicable to the job responsibilities, with a driving record acceptable to the County of El Paso.
- Yes
- No
04
I UNDERSTAND In order for my application to be considered complete, I must answer all the questions in this application. Incomplete or illegible applications will be rejected. A résumé and/or other documents WILL NOT be accepted in lieu of a completed application. Comments such as "See Résumé" are not acceptable and will result in the application being considered incomplete.
- Yes
- No
- Required Question
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