eCommerce Testing and Optimization Manager

Dish Network Corporation; Englewood, Northern (CO, KY); Hybrid; USD 96,000 - 138,000; Full time

Benefits offered by this job

EchoStar Benefits

401(k) Match

ESPP

Flexible Time Off

Job summary

EchoStar is seeking an experienced Ecommerce Testing and Optimization Manager to architect an enterprise-wide experimentation roadmap for DISH and Sling TV. You will transform insights into high-growth revenue engines, acting as a strategic consultant to prioritize opportunities and scale a world-class personalization program.

You will lead cross-functional workshops, leverage Adobe Target and Analytics, and guide teams through rigorous test design to maximize site performance and conversions

Qualifications

• Bachelor's degree in a quantitative or business field; MBA or related certifications preferred.
• 6+ years of digital marketing or e-commerce experience; 3+ in CRO and high-traffic web leadership.
• Proven ability to map an experimentation roadmap to revenue and subscriber growth.
• Strong understanding of test design, significance, power, and sample size.
• Experience with Adobe Experience Cloud, including Target and AEM.
• Proficiency with analytics tools (Adobe/Google) and data synthesis for insights.

Responsibilities

• Build a centralized, multi-quarter CRO roadmap focused on optimization and personalization.
• Define a Value vs. Effort framework to prioritize high-impact tests for dish.com and sling.com.
• Lead cross-functional workshops to translate business pain points into test plans with statistically significant results.
• Analyze sales funnel and friction points using metrics tools to drive improvements and test-driven strategies.
• Promote a test-and-learn culture, sharing best practices across teams and ensuring data-driven decisions.

Skills

CRO Leadership

AB Testing

Data-driven decisions

Adobe Target

Adobe Analytics

Google Analytics

Experimentation design

Stakeholder management

Cross-functional leadership

UX optimization

AI-driven personalization

Education

Bachelor's degree in a quantitative or business field

MBA or specialized certifications (e.g., CXL, Adobe Certified Expert) preferred

Tools

Adobe Target

AEM

Quantum Metric

ContentSquare

FullStory

Adobe Analytics

Job description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our marketing and advertising teams bring a unique blend of skills to tell the DISH and Sling story. Whether coordinating high-level messaging for the C-suite, interacting with journalists to drive breaking news or launching a campaign around our latest innovation, our team lends their voice to the future of communication.

Job Duties and Responsibilities

Candidates must be willing to participate in at least one in-person on-site interview.

The eCommerce Testing and Optimization Manager will architect and lead the enterprise-wide experimentation roadmap for DISH and Sling TV. This is a high-impact leadership role responsible for transforming site and customer insights into high-growth revenue engines. Rather than simply executing requests, you will serve as a strategic consultant to the business—prioritizing high-potential opportunities, standardizing testing methodologies, and scaling a world-class personalization program. Your mission is to maximize the performance of our site experiences by creating a frictionless, data-backed path to purchase that converts browsers into long-term subscribers.

Key Responsibilities

• Build and manage a centralized, multi-quarter testing roadmap; shift the program from reactive "one-off" tests to a proactive strategy focused on optimization, personalization and long-term sales growth in close partnership with our Site Merch and Personalization leads
• Establish a rigorous framework for assessing optimization opportunities; use a "Value vs. Effort" scoring model to ensure resources are focused on the initiatives with the highest potential for impact on dish.com and sling.com
• Lead cross-functional workshops with cross functional teams to translate business pain points into sophisticated A/B and multivariate test plans that yield statistically significant and actionable results
• Direct the sales funnel analysis, identifying drop-off points and friction in the user journey; leverage Quantum Metric and Adobe Target to identify opportunities to improve performance and test into those strategies
• Spearhead a high-visibility cross-functional workstream dedicated to conversion improvement; act as the primary bridge between operations teams and stakeholders to ensure strategic alignment
• Ensure we are fully utilizing our MarTech stack by partnering across teams, and staying ahead of industry trends in AI optimization
• Serve as the internal evangelist for a "test-and-learn" culture, sharing insights and best practices across the organization to ensure that every digital touchpoint is informed by data

Skills, Experience and Requirements

Education and Experience

• Bachelor’s degree in a quantitative or business field (Marketing, Statistics, Economics, etc.). An MBA or specialized certifications (e.g., CXL, Adobe Certified Expert) is highly preferred
• 6+ years of experience in digital marketing or e-commerce, with at least 3 years specifically dedicated to Conversion Rate Optimization (CRO) and A/B testing leadership on high-traffic, enterprise-level web properties

Skills and Qualifications

• Proven ability to move beyond tactical execution to build and manage a holistic experimentation roadmap that directly correlates digital testing to bottom-line revenue and subscriber growth
• Understanding of experimentation design (test duration, sample size, significance, and power) and the ability to explain complex statistical outcomes to non-technical stakeholders
• Understanding of Adobe Experience Cloud (specifically Adobe Target and AEM) and behavioral analytics platforms (e.g., Quantum Metric, ContentSquare, or FullStory) to drive personalization at scale
• Proficiency in Adobe Analytics or Google Analytics, with a demonstrated ability to synthesize multiple data sources in cohesive insights and actions
• Strong interpersonal skills with a "consultative" leadership style; proven success in navigating complex organizational structures to influence across teams including Product, Brand and Media teams
• Organizational skills with experience using framework models (e.g., PIE, RICE, or ICE) to prioritize high-volume testing backlogs across multiple brands or business units
• Fluency in modern UX/UI principles, mobile-first design, and emerging digital trends (AI-driven personalization) to ensure the optimization program remains industry-leading

Visa sponsorship not available for this role.

Salary Ranges

Compensation: $96,250.00/Year - $137,500.00/Year

Benefits

• We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please [e-mail] you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish).