Ecommerce Systems Director: Platform Architecture & Growth

PACSUN; Anaheim (CA); On-site; USD 146,000 - 191,000; Full time

Benefits offered by this job

Comprehensive benefits

401K with match

Employee discounts

On-site amenities

Professional development

Job summary

Pacsun is seeking a senior eCommerce technology leader to own the digital platform strategy and delivery. You will drive major initiatives across Salesforce Commerce Cloud, ensure secure, high-performing customer experiences, and collaborate with IT, Marketing, Merchandising, and outside partners.

The role demands 10+ years in large-scale retail tech, a track record of managing multiple projects, and a strategic focus on scalable, secure ecommerce solutions.

Qualifications

• 10+ years leading large-scale retail eCommerce and digital technology initiatives.
• Proven ability to manage multiple priorities in fast-paced environments.
• Expertise in ecommerce architecture and platform performance optimization.
• Strong knowledge of information security standards and PCI compliance.
• Experience with DevOps, Agile/Scrum, integrations, and automated testing.

Responsibilities

• Serve as Pacsun’s eCommerce technology owner, prioritizing and delivering digital systems and solutions.
• Lead high-priority eCommerce initiatives end-to-end from concept to launch.
• Define and maintain the digital technology roadmap with scalable architectures.
• Provide deep Salesforce Commerce Cloud expertise to optimize customer experience.
• Oversee site navigation, mobile app experience, content strategy, and checkout flow.

Skills

Leadership

eCommerce strategy

Stakeholder management

Architecture knowledge

Security/compliance

Tools

Jira

Atlassian Suite

Salesforce Commerce Cloud

DevOps tooling

Job description

Pacsun is seeking a senior eCommerce technology leader to own the digital platform strategy and delivery. You will drive major initiatives across Salesforce Commerce Cloud, ensure secure, high-performing customer experiences, and collaborate with IT, Marketing, Merchandising, and outside partners.

The role demands 10+ years in large-scale retail tech, a track record of managing multiple projects, and a strategic focus on scalable, secure ecommerce solutions.