Ecommerce Support Pro - Bike Lover & Rider Care

Specialized; Morgan Hill (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

401(k) with match

Parental leave

Vacation

Job summary

Specialized in Morgan Hill, CA seeks an Ecommerce Support Specialist to help riders shop across our digital platforms. You’ll learn a range of programs and support customers with product knowledge and technical questions, contributing to a seamless online experience for bike enthusiasts.

You’ll bring a passion for cycling, ecommerce experience, basic Photoshop, Excel data skills, and the ability to manage multiple tasks while collaborating with teammates to boost content quality and customer

Qualifications

• Experience in ecommerce, online retail, or related field.
• Basic knowledge of Photoshop for image editing and optimization.
• Proficiency with Excel for data analysis and reporting.
• Familiarity with camera operation for product photography.
• Strong multitasking abilities to manage multiple tasks.
• Creative mindset for content creation and marketing initiatives.
• Team player with collaboration across departments.
• Good knowledge of bicycles and related products to assist riders.

Skills

Ecommerce experience

Photoshop basics

Excel data analysis

Product photography

Multitasking

Creative content creation

Team collaboration

Technical knowledge of bicycles

Tools

Photoshop

Excel

Camera operation

Job description

Specialized in Morgan Hill, CA seeks an Ecommerce Support Specialist to help riders shop across our digital platforms. You’ll learn a range of programs and support customers with product knowledge and technical questions, contributing to a seamless online experience for bike enthusiasts.

You’ll bring a passion for cycling, ecommerce experience, basic Photoshop, Excel data skills, and the ability to manage multiple tasks while collaborating with teammates to boost content quality and customer