ECommerce Specialist

ADP, Inc.; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Heartland Food Products Group in Indianapolis, IN, is seeking an ECommerce Specialist to manage order creation, processing, and picking, and to transport samples between departments.

The role requires familiarity with shipping portals, ERP systems, and inventory accuracy, with opportunities to work across the plant and distribution center. This position emphasizes safety, accuracy, and timely delivery.

Qualifications

• High School Diploma or equivalent.
• Shipping or related experience preferred.
• UPS/FedEx/USPS online shipping experience preferred.
• Strong MS Office and Excel skills.
• Excellent verbal and written communication and attention to detail.
• Able to communicate at all levels and work independently or in a team.
• Demonstrate teamwork in a fast-paced environment.

Responsibilities

• Learn and use UPS WorldShip, FedEx Ship Manager, and other portals to fulfill orders.
• Prepare shipping documents such as bills of lading and packing lists.
• Enter and process orders in the ERP system.
• Review orders to ensure inventory accuracy.
• Update product location and pick items using RF scanner.
• Provide freight quotes and coordinate outbound shipments using carrier sites.
• Prepare international shipping documents.
• Assist with cycle counts and basic inventory control procedures.
• Travel to plant, DC, and other locations as needed.
• Perform other duties as assigned.

Skills

MS Excel

MS Office

Shipping knowledge

Communication skills

Attention to detail

Teamwork

Education

High School Diploma

Tools

MS Office

MS Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ECommerce Specialist

Indianapolis, IN, US

2 days ago Requisition ID: 5047

Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world.

We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us!

Scope:

The Ecommerce Specialist is responsible for creating, processing, and picking orders. Additionally, the Ecommerce Specialist is also responsible for transporting Heartland FPG samples between departments and general interoffice mail couriering.

Essential Duties and Key Responsibilities:

• Knowledge or ability to learn UPS WorldShip, FedEx Ship Manager, & other online portals to fulfill order demands
• Promote safety and conduct him/herself in accordance with all safety guidelines at all times
• Prepare documents, such as bills of lading, delivery notes/packing list, and or shipping labels
• Utilize Enterprise Resource Planning (ERP) system to enter and process orders
• Review orders to ensure inventory is accurate
• Update product location and pick product via R/F scanner
• Update all outbound orders with freight quotes, using various carriers’ websites
• Prepare international shipping documents
• Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery
• Operate or tend automatic stacking, loading, packaging, or cutting machines
• Able to complete monthly and annual cycle counts and understand and can perform basic inventory control processes/procedures
• Must be able travel to and from Plant, DC, corporate office, and anywhere else the sample orders are needed
• All other duties as assigned

Qualifications:

• High School Diploma or equivalent
• Shipping or related experience preferred
• UPS/FedEx/USPS online shipping experience preferred
• Strong working knowledge of MS Office applications with proficiency in MS Excel
• Must have excellent verbal and written communication skills and exhibit attention to detail
• Able to effectively communicate to all levels of the organization
• Possess basic reasoning and problem solving skillsHave the ability to work independently and with a team within a fast paced environment
• Demonstrate and promote teamwork on a consistent basis

Physical Demands:

• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Must be able to work seated using a computer and phone for long periods of time.
• Must be able to work extended hours, such as daily overtime and an occasional weekend
• Must possess visual acuity to document company records
• Continuous walking throughout plant and distribution center