eCommerce Sales Manager, Retail

Helen of Troy; Boston (MA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Salary plus Bonus

Healthcare

Dental

Vision

Paid Holidays

Paid Parental Leave

401(k) with company match

Life Insurance

Disability

Paid Time Off

Educational Assistance

Job summary

Helen of Troy is seeking an Ecommerce Sales Manager, Retail to lead digital commerce for Walmart.com and Target.com across our Vicks, Braun, Honeywell, Revlon and Hot Tools brands. You will own day-to-day eCommerce operations, forecasting, promotions, and analytics, partnering with retailer contacts and cross-functional teams to drive growth and profitability.

In this role you will manage content quality, pricing, assortment health, and shelf performance, while leading inventory planning,

Qualifications

• Bachelor’s degree in Business, Marketing, Supply Chain, or related field.
• 5+ years of experience in eCommerce, omnichannel sales, customer development, sales operations, or related commercial roles
• Experience working with Walmart, Walmart.com, Target, and/or Target.com businesses
• Experience supporting marketplace and omnichannel models, including 1P, 3P (marketplace), and integrated commerce strategies
• Advanced Excel, reporting, and analytical capabilities
• Ability to manage multiple priorities and influence cross-functional stakeholders in a fast-paced environment
• Ability to travel domestically up to 20% - This role requires reliable transportation to travel to various locations; a valid driver’s license is required depending on region
• Authorized to work in the United States on a full-time basis

Responsibilities

• Lead day-to-day eCommerce operations for Walmart.com and Target.com.
• Drive sales performance, forecasting, promotions, and analytics.
• Partner with retailer contacts and cross-functional teams.
• Own digital shelf, pricing, content, and assortment health.
• Monitor inventory, delivery of sales and margin objectives.
• Lead item onboarding and continuous improvement of setup.
• Collaborate with Sales, Supply Chain, Marketing and others to meet objectives.

Skills

Results-oriented

Analytical thinking

Project management

Problem solving

Cross-functional collaboration

Detail-oriented

Customer-focused

Education

Bachelor’s degree in Business, Marketing, Supply Chain, or related field

Tools

Excel

Walmart Retail Link

Walmart Luminate

Target Partners Online

Job description

Overview

Join our Beauty and Wellness team at Helen of Troy and make an immediate impact on our trusted brands: Vicks, Braun, Honeywell, Revlon and Hot Tools. We build innovative and useful products that elevate people’s lives every day. We are committed to inclusion and empowering talent.

Position

Ecommerce Sales Manager, Retail

Department

Vicks, Braun, Honeywell, Revlon and Hot Tools

Work Location(s)

• Bentonville, AR
• Morristown, NJ
• Marlborough, MA
• Boston, MA

What you will be doing

As a Sales Ecommerce Manager for Retail, you will support the retail team in driving growth across key retail accounts: Walmart and Target digital businesses. This role leads day-to-day management of eCommerce operations, sales performance, forecasting, promotional execution, and digital business analytics while identifying opportunities to improve sales, profitability, and operational effectiveness.

The Sales Manager partners closely with retailer contacts and cross-functional teams across beauty and wellness brands (brands include Vicks, Braun, Honeywell, Revlon and Hot Tools) to ensure successful execution of digital commerce initiatives, optimize business performance, and support the achievement of customer and company objectives. This position serves as a key business partner within the organization, balancing strategic thinking with operational excellence.

eCommerce Business Management & Execution

• Own digital shelf excellence including content quality, search optimization, ratings & reviews, assortment health, and conversion performance, partnering with cross functional teams accordingly

• Own and drive marketplace assortment, pricing, content, and operational performance in partnership with omnichannel leads

• Own delivery of sales, margin, profit, inventory, and operational performance objectives for assigned customers

• Lead forecasting and replenishment planning activities in partnership with Supply Chain and Demand Planning teams

• Monitor inventory, in-stock performance, and fulfillment metrics, proactively identifying risks and developing action plans to mitigate sales impacts

• Manage execution of promotional programs, seasonal events, and assortment changes across retailer platforms

Reporting & Analytics

• Analyze business performance trends and develop actionable recommendations to improve sales, traffic, conversion, and operational metrics

• Own regular reporting and dashboard management for Walmart.com and Target.com performance

• Monitor key performance indicators and communicate risks, opportunities, and business insights to leadership

• Utilize retailer analytics platforms to identify opportunities for growth and operational improvement

• Investigate and resolve issues related to product availability, suppressed content, pricing discrepancies, or digital shelf performance

Promotion & Pricing Management

• Develop and manage promotional calendars in partnership with retailers and internal omni-channel stakeholders

• Ensure pricing accuracy and promotional execution across retailer platforms

• Evaluate promotional performance and provide recommendations to optimize future activity

• Coordinate execution of customer-specific programs and key selling events

Retailer System & Item Management

• Lead item onboarding, setup, and maintenance across Walmart and Target digital platforms

• Ensure accuracy of product content, pricing, pack sizes, attributes, and item hierarchy information

• Partner with retailer support teams to resolve setup issues and improve speed-to-market for new product launches

• Drive continuous improvement of item setup processes to maximize discoverability and conversion

Cross-Functional Leadership

• Lead execution of new item launches, assortment changes, and key eCommerce initiatives from planning through launch

• Partner with Sales, Supply Chain, Marketing, Digital Commerce, and Customer Operations teams to ensure alignment and delivery of business objectives

• Serve as a key point of contact for operational and executional issues impacting the eCommerce business

• Influence cross-functional stakeholders to prioritize initiatives that support customer growth and business performance

• Perform other duties as assigned by the Senior Manager of Sales

Skills needed to be successful

• Results-oriented and accountable for business outcomes

• Strong analytical and data-driven decision maker

• Execution-focused with excellent project management skills

• Proactive problem solver who anticipates issues and drives resolution

• Collaborative partner who builds strong cross-functional relationships

• Highly organized with strong attention to detail

• Customer-focused with a continuous improvement mindset

Minimum Qualifications

• Bachelor’s degree in Business, Marketing, Supply Chain, or related field

• 5+ years of experience in eCommerce, omnichannel sales, customer development, sales operations, or related commercial roles

• Experience working with Walmart, Walmart.com, Target, and/or Target.com businesses

• Experience supporting marketplace and omnichannel models, including 1P, 3P (marketplace), and integrated commerce strategies

• Advanced Excel, reporting, and analytical capabilities

• Ability to manage multiple priorities and influence cross-functional stakeholders in a fast-paced environment

• Ability to travel domestically up to 20% - This role requires reliable transportation to travel to various locations; a valid driver’s license is required depending on region

• Authorized to work in the United States on a full-time basis

Preferred qualifications

• Strong working knowledge of Walmart Retail Link, Walmart Luminate, Target Partners Online, or similar retailer systems

Compensation and Benefits

In Massachusetts, the standard base pay range for this role is $95,000 to $105,000 annually. This base pay range is specific to Massachusetts and may not be applicable to other locations. Actual salaries will vary based on factors including location, experience, skill level, and performance. The range listed is one component of the total compensation package.

Benefits: Salary plus Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Life Insurance, Disability, Paid Time Off, and Educational Assistance.

Equal Opportunity

Helen of Troy is an Equal Opportunity/ Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, veteran status, or any other protected status. Reasonable accommodations are available to applicants with disabilities during the application process.

About Helen of Troy

Founded in 1968, Helen of Troy is a global consumer products company with brands including OXO, Hydro Flask, Osprey, Honeywell, Braun, Vicks, Hot Tools, and Revlon. We operate across North America, South America, Europe, and Asia with a focus on collaboration, operational excellence, and global growth.

Management reserves the right to add or change duties at any time.