eCommerce Product Manager

Sunbelt Rentals; Fort Mill (SC); On-site; USD 99,000 - 136,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Plan - US

Paid Parental Leave

Paid Holidays and PTO

Tuition Reimbursement

Job summary

Sunbelt Rentals is seeking a Digital Product Manager to own customer-facing digital initiatives across platforms and experiences. You will drive value creation and champion the customer throughout the product lifecycle, aiming to boost ecommerce revenue in rental services.

The role requires coordinating with internal creative/engineering teams or external partners, shaping strategy, and delivering revenue-driving features for Sunbelt's digital channels.

Qualifications

• Design, Computer Engineering, Business, Marketing or equivalent experience.
• 5 years in digital product or experience management with strategy, roadmaps and business cases.
• 3+ years coordinating internal teams or external development partners.
• 3+ years managing eCommerce solutions (D2C or B2B).
• Experience in Rental/Logistics/Retail or Supply Chain preferred.

Responsibilities

• Steer delivery of customer-facing experiences across applications and platforms.
• Define value creation and champion customer needs throughout the product lifecycle.
• Lead product management discipline to increase ecommerce revenue.
• Collaborate with design, engineering, and business teams to translate requirements.

Skills

User-centered design

Agile product development

Roadmap & strategy

Cross-functional collaboration

Data-informed decisions

Education

Design/Engineering/Business background

Tools

Jira

Confluence

Job description

Job Description Summary

Digital Product Manager Sunbelt’s Digital Product Manager is equipped for success so we can make it happen for our customers. The Digital Product Manager is empowered to steer the delivery of key customer-facing experiences and features across applications, platforms and experiences for the Sunbelt Rentals brand. This role will be instrumental in leading the product management discipline by defining value creation and championing the customer in all facets of the product development lifecycle. The Digital Product Manager will be a critical team member in increasing overall eCommerce revenue generation by optimizing online shopping and buying experiences in the rental service sector.

Education or experience that prepares you for success:

• Design, Computer Engineering, Business, Marketing or equivalent experience


• 5 years of experience in digital product or experience management, developing strategy, roadmaps and businesses cases


• 3 years of working with internal creative and engineering teams or external development partners


• 3+ years in managing eCommerce solutions with experience in either Direct-to-Consumer or Business-to-Business models


• Rental, Logistics, Retail or Supply Chain industry experience preferred

Knowledge/Skills/Abilities you may rely on:

• User-centered product development practices


• Agile methodology and development practices including Scrum, Kanban, Lean software development, etc.


• Jira and Confluence for product user stories and agile development


• Leading digital product development throughout all phases of the product lifecycle


• Track record of successfully translating business-to-technical requirements


• Identifying and solving real consumer and business problems, and proven ability to prioritize high value opportunities to deliver to market


• Using data and qualitative insights to create exceptional digital experiences


• Web and mobile product technologies and user experience best practices


• Working relationships across many layers of an organization, outside agencies and suppliers

The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range: $98,573.00 - 135,537.60 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

• Health, Dental and Vision plans


• 401(k) Match


• Volunteer time off


• Short-term and long-term disability


• Accident, Life and Travel insurance, as well as flexible spending


• Tuition Reimbursement Options


• Employee Assistance Program (EAP)


• Length of Service Awards

Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service, 5 sick days, 6 holidays, 2 half day holidays, 2 floating holidays, 1 inclusion day, 1 volunteer day

Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more.

Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts. Climate Control Services Industrial Services Tools & Equipment Oil & Gas Services Power & HVAC Services Pile Driving Services Pump Solutions Scaffold Services Remediation and Restoration

We are proud to offer the following benefits:

• Medical/Dental/Vision Insurance


• 401(k) Retirement Plan - US


• RRS Plan – CAN


• Paid Parental Leave


• Paid Holidays and Paid Time Off


• Tuition Reimbursement


• And many more