Ecommerce & MarTech Solutions Architect — Hybrid, High Impact

PetSmart Store Support Group, Inc.; Phoenix (AZ); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Pet-friendly office policies

Gym access

Life at PetSmart

Associate stories blog

Medical, dental & vision benefits

Paid time off

Job summary

PetSmart Store Support Group, Inc. is seeking a Solution Architect for eCommerce and Marketing Technology. You will translate business goals into scalable architectures across customer experiences, backend services, and cloud platforms, guiding engineering teams through delivery.

You’ll partner with stakeholders to define requirements, design end-to-end solutions, and ensure performance, security, and extensibility across omnichannel experiences.

Qualifications

• Bachelor’s degree in a technical field or equivalent practical experience.
• 8+ years in solution architecture or related tech discipline.
• Experience architecting enterprise-scale eCommerce/MarTech platforms.
• Strong frontend/backend architecture knowledge across APIs, data flows, cloud infra.
• Proficiency with microservices, REST/service APIs, event-driven patterns, and non-functional reqs.

Responsibilities

• Partner with stakeholders to define requirements and options for eCommerce/MarTech capabilities.
• Own end-to-end solution architecture for web/mobile experiences, integrations, data flows, and cloud infra.
• Create architecture models and design docs aligned with PetSmart standards.
• Ensure designs meet performance, security, availability, scalability, and extensibility.
• Apply MACH, API-first, cloud-native, and event-driven patterns where valuable.
• Evaluate options, contribute to vendor assessments, and guide architecture decisions.
• Collaborate with Enterprise/ Solution Architecture, Product, Engineering, Security, Data, and Ops.
• Mentor Tech Leads and engineers, resolve conflicts, and manage delivery risks.
• Contribute to roadmaps, promote reusable patterns, and reduce duplication.
• Manage multiple initiatives with timelines and stay current on digital commerce trends.

Skills

Solution architecture

eCommerce & MarTech

Microservices & APIs

Cloud platforms

Stakeholder management

Agile collaboration

Communication skills

Education

Bachelor’s degree in computer science or related technical field

Tools

Commercetools

Algolia

Contentful

Vercel

Google Cloud Platform

Job description

PetSmart Store Support Group, Inc. is seeking a Solution Architect for eCommerce and Marketing Technology. You will translate business goals into scalable architectures across customer experiences, backend services, and cloud platforms, guiding engineering teams through delivery.

You’ll partner with stakeholders to define requirements, design end-to-end solutions, and ensure performance, security, and extensibility across omnichannel experiences.