Ecommerce Manager - Sports & Event Retail

Compass Group USA; Pawtucket (RI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy, part of Compass Group USA, is seeking an Ecommerce Manager to oversee and grow all aspects of the organization’s online retail operations. This role collaborates with Retail General Manager, internal teams, and client marketing to execute online merchandise strategies, launches, and digital initiatives.

The ideal candidate will be highly organized, proactive, and comfortable in a fast-paced sports and event retail environment, ensuring a high-quality customer experience across all digital

Qualifications

• Previous ecommerce, retail operations, or digital merchandising experience required.
• Strong communication and relationship management skills.
• Excellent organizational skills with ability to manage multiple projects.
• Comfortable working in fast-paced sports or event-driven environments.

Responsibilities

• Oversee day-to-day ecommerce operations including product setup, merchandising, pricing, and inventory accuracy.
• Coordinate with client marketing teams on launches, campaigns, and seasonal initiatives.
• Develop and maintain a merchandise/ecommerce calendar with the Retail GM and clients.
• Oversee online product launches from setup through fulfillment readiness.
• Monitor sales performance, inventory levels, and customer buying trends to maximize revenue.
• Collaborate with creative/marketing teams to improve product presentation and online merchandising standards.
• Ensure product pages are accurate, organized, and visually consistent.
• Serve as primary contact for clients regarding ecommerce operations and performance.
• Lead weekly client meetings on ecommerce initiatives and store performance.
• Monitor and manage customer inquiries and order-related concerns.

Tools

Shopify

Job description

Levy, part of Compass Group USA, is seeking an Ecommerce Manager to oversee and grow all aspects of the organization’s online retail operations. This role collaborates with Retail General Manager, internal teams, and client marketing to execute online merchandise strategies, launches, and digital initiatives.

The ideal candidate will be highly organized, proactive, and comfortable in a fast-paced sports and event retail environment, ensuring a high-quality customer experience across all digital