Ecommerce Manager

Ergobaby; United States; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Annual Bonus

Reasonable accommodations for disabilities

Job summary

A leading parenting brand in the United States is seeking an experienced E-commerce Site Manager to oversee the operations of their global brand websites. This role requires managing daily site functions, optimizing user experience, and collaborating with multiple teams to enhance overall performance. The ideal candidate has over 3 years of e-commerce experience and is detail-oriented, with a focus on data-driven decision making. The position offers a salary range of $80,000 - $100,000 annually along with an annual bonus.

Qualifications

• 3+ years of e-commerce experience, preferably in DTC or CPG/consumer brands.
• Exceptional attention to detail with strong organizational skills.
• Ability to work independently and manage multiple projects with tight deadlines.

Responsibilities

• Own and manage the daily operations of brand websites.
• Collaborate with the Creative team for visual content.
• Monitor key site metrics to identify opportunities for improvement.

Skills

E-commerce management

Project management

Data analysis

Cross-functional collaboration

Education

Bachelor's degree in a related field

Tools

Shopify Plus

Magento

Google Analytics

Job description

We are a family of trusted brands dedicated to supporting parents through every stage of their journey. Our portfolio includes:

Ergobaby – A pioneer and leader in ergonomic baby carriers and gear, Ergobaby is beloved by parents worldwide for its commitment to comfort, quality, and connection.

Baby Tula – Known for its vibrant designs and community-driven spirit, Baby Tula offers stylish, ergonomic carriers that celebrate individuality and bonding.

Belly Bandit – A leader in maternity and postpartum solutions, Belly Bandit empowers women with innovative products designed to support and shape the body before, during, and after pregnancy.

Together, we are united by a mission to create thoughtfully designed products that make parenting easier, more comfortable, and more joyful.

About This Role

Our brand websites — Ergobaby.com and BabyTula.com are entering an exciting period of transformation and growth. As we reimagine the customer experience across our digital storefronts, the E-commerce Site Manager will play a critical role not only in managing the day-to-day operations of the sites, but also in shaping the future vision of our digital ecosystem and optimizing internal processes.

Position Summary

The E-commerce Site Manager will be responsible for the day-to-day management, optimization, and execution of our global brand websites. This role requires exceptional attention to detail, strong project management skills, and the ability to work cross-functionally across Brand Marketing, Creative, Tech and Operations teams to ensure a seamless and engaging online shopping experience.

Key Responsibilities

• Site Management & Optimization: Own and manage the daily operations of multiple brand websites, ensuring a consistent and high-performing user experience across desktop and mobile.
• Oversee website content updates including promotions, new product launches, homepage banners, navigation, and landing pages.
• Collaborate with the Creative team to ensure all visual content aligns with brand standards while contributing to strong E-comm KPIs.
• Maintain up-to-date product listings, pricing, and inventory visibility across sites.
• Ensure promotional offers, discount codes, and campaign messaging are executed accurately and efficiently.
• Monitor key site metrics (traffic, conversion rate, bounce rate, CTRs) to identify opportunities for improvement.
• Success in this role will be measured by improvements in key site metrics.

Cross-functional Collaboration

• Work closely with the Digital Marketing team to align on site content, campaign calendars, and promotional strategy.
• Coordinate with Supply Chain and Operations teams to align inventory, shipping timelines, and back-in-stock updates.
• Partner with Customer Service to proactively address UX or order-related issues and support policy or content updates.
• Partner with teams in Europe for region-specific site updates as needed.

Qualifications

• Bachelor’s degree in a related field.
• 3+ years of e-commerce experience, preferably in DTC or CPG/consumer brands.
• Experience managing Shopify Plus or similar e-commerce platforms. Some Magento experience a plus.
• Exceptional attention to detail with strong organizational and project management skills.
• Ability to work independently and manage multiple projects with tight deadlines.
• Strong communication skills and a collaborative mindset to work effectively across departments. Ability to collaborate with colleagues from varied cultural backgrounds.
• Data-driven mindset with a track record of using insights to drive growth. Proficiency in Google Analytics a plus.

Reasonable Accommodations

Ergobaby is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to perform the essential functions of this position, participate in the application or interview process, or access any part of our employment process, please contact us. Reasonable accommodations will be provided in accordance with applicable laws to ensure equal access to employment opportunities.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Retail

Base pay range: $80,000.00/yr - $100,000.00/yr

Additional compensation types: Annual Bonus