Ecommerce Manager

Fourth Floor; New York (NY); On-site; USD 140,000 - 180,000; Full time

Job summary

Fourth Floor seeks a Senior E-Commerce Platform Manager to own and evolve our Shopify Plus ecosystem across multiple storefronts in the US and Canada. You will set the platform roadmap, direct the external Shopify development partner, and ship features, integrations, and optimizations to move the business forward.

The ideal candidate brings deep Shopify Plus mastery and strong commercial judgment, plus experience leading digital projects end-to-end in a fast-paced, Agile environment.

Qualifications

• Bachelor's degree in a relevant field.
• 5+ years running Shopify Plus or a comparable enterprise commerce platform for a consumer brand.
• Hands-on command of Shopify Plus — themes, app ecosystem, integrations, checkout, and merchandising tools.
• Track record owning a platform roadmap and shipping digital projects end to end.
• Experience directing outside development agencies or implementation partners.
• Comfortable working in Agile: backlogs, sprints, user stories, release cycles.
• Data-driven approach to picking priorities and proving impact.
• Organized, clear communicator who can juggle multiple workstreams in a fast-moving environment.
• Genuine enthusiasm for e-commerce and for using technology to build better online shopping.

Responsibilities

• Own the Shopify Plus environment across six storefronts and internal platform resources.
• Develop a forward-looking platform roadmap aligned to business priorities.
• Direct the external Shopify development agency from requirements through launch and review.
• Write user stories, groom the backlog, plan sprints, and manage releases.
• Research and roll out apps, integrations, and platform features to improve conversion and efficiency.
• Monitor site speed, Core Web Vitals, uptime, and third-party app stability.
• Stay ahead of privacy, consent, accessibility, and compliance changes.

Skills

Shopify Plus

Platform roadmap

Agile

Data-driven

Communication

Stakeholder management

Education

Bachelor's degree in a relevant field

Tools

Shopify Admin Console

Job description

Our client, a global apparel company, is looking for a Senior E-Commerce Platform Manager to own and evolve their Shopify Plus ecosystem.

Reporting to the VP of E-Commerce, this person will set the platform roadmap, direct the outside Shopify development partner, and ship the features, integrations, and optimizations that move the business. The ideal candidate knows Shopify Plus inside and out and pairs that depth with real commercial judgment.

Key Responsibilities

• Act as business owner of the Shopify Plus environment across six US and Canadian storefronts, and serve as the go-to internal resource on platform capability and technical feasibility
• Build and maintain a forward-looking platform roadmap that weighs new features, technical cleanup, and performance work against business priorities
• Direct the external Shopify development agency — scoping projects and shepherding them from requirements through build, QA, launch, and post-launch review
• Run intake and prioritization: writing user stories, grooming the backlog, planning sprints, and managing releases across competing stakeholder requests
• Research and roll out apps, integrations, and platform features that sharpen the shopping experience and cut manual work
• Keep the tech stack healthy — watching site speed, Core Web Vitals, uptime, and third-party app stability
• Stay ahead of privacy, consent, accessibility, and compliance changes so tracking and measurement stay clean
• Build and run a continuous testing program, turning analytics and A/B results into changes that move conversion, AOV, and engagement

Qualifications

• Bachelor's degree in a relevant field
• At least 5 years running Shopify Plus or a comparable enterprise commerce platform for a consumer brand
• Hands-on command of Shopify Plus — themes, app ecosystem, integrations, checkout, and merchandising tools
• Track record owning a platform roadmap and shipping digital projects end to end
• Experience directing outside development agencies or implementation partners
• Comfortable working in Agile: backlogs, sprints, user stories, release cycles
• Data-driven approach to picking priorities and proving impact
• Organized, clear communicator who can juggle multiple workstreams in a fast-moving environment
• Genuine enthusiasm for e-commerce and for using technology to build better online shopping