ECommerce Fulfillment Specialist Estes Rockets

Fremont Economic Development Corporation; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A dynamic economic development entity in New York is seeking a detail-oriented E-commerce Fulfillment Specialist. The successful candidate will process online orders using Shopify and ShipStation, ensuring accuracy and efficiency while maintaining a positive customer experience. Strong organizational skills and the ability to work in a fast-paced environment are essential. This role offers an integral position within the fulfillment operations.

Qualifications

• Proven experience using Shopify and ShipStation in an e-commerce or fulfillment setting.
• Strong attention to detail and organizational skills.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy.
• Excellent communication skills, both written and verbal.
• Basic computer skills and familiarity with spreadsheets.
• Ability to lift and move packages as needed.

Responsibilities

• Process e-commerce orders accurately and efficiently using Shopify and ShipStation.
• Pick, pack, and prepare orders according to company standards.
• Generate shipping labels and manage carrier integrations through ShipStation.
• Monitor inventory levels and report discrepancies to management.
• Handle returns and exchanges, ensuring proper documentation and tracking.
• Maintain a clean, organized, and safe fulfillment workspace.
• Collaborate with other teams to resolve order-related issues and improve processes.
• Support initiatives to streamline fulfillment and shipping workflows.

Skills

Shopify experience

ShipStation experience

Attention to detail

Organizational skills

Fast-paced work ability

Communication skills

Tools

Shopify

ShipStation

Job description

About Estes Industries

Estes Industries was founded in 1958 by Vern and Gleda Estes and found a home soon after in Penrose, Colorado (the model rocket capital of the world!). Through more than six decades of hard work and innovation, Estes has grown to be the leading manufacturer of model rocket engines, kits, and accessories. As of April 2018, Estes Industries is once again a family‑run business, committed to enabling safe, successful flights for customers everywhere, from their backyards and school yards to worlds beyond. Our team is proud to be part of the Estes legacy, as rocketry has always been part of our history as engineers, rocketeers, and designers. Estes continues to ignite the imagination of each new generation.

Job Summary

We are seeking a detail‑oriented and reliable E‑commerce Fulfillment Specialist to join our team. The ideal candidate will have hands‑on experience with Shopify and ShipStation, ensuring accurate and timely processing of online orders. This role is essential to maintaining efficient fulfillment operations and delivering a positive customer experience.

Key Responsibilities

• Process e-commerce orders accurately and efficiently using Shopify and ShipStation.
• Pick, pack, and prepare orders according to company standards.
• Generate shipping labels and manage carrier integrations through ShipStation.
• Monitor inventory levels and report discrepancies to management.
• Handle returns and exchanges, ensuring proper documentation and tracking.
• Maintain a clean, organized, and safe fulfillment workspace.
• Collaborate with other teams to resolve order‑related issues and improve processes.
• Support initiatives to streamline fulfillment and shipping workflows.

Qualifications

• Proven experience using Shopify and ShipStation in an e-commerce or fulfillment setting.
• Strong attention to detail and organizational skills.
• Ability to work efficiently in a fast‑paced environment while maintaining accuracy.
• Excellent communication skills, both written and verbal.
• Basic computer skills and familiarity with spreadsheets.
• Ability to lift and move packages up to [insert weight, e.g., 50 lbs] as needed.

Preferred Skills

• Prior experience in a warehouse or fulfillment center.
• Knowledge of shipping carriers and logistics processes.
• Familiarity with inventory management systems.

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.**