eCommerce Data Analyst - REMOTE

Remote Jobs; Charlotte (NC); Remote; USD 60,000 - 80,000; Full time

Job summary

A health and wellness organization is seeking a data analyst to join their fully remote team. This role involves updating reports, analyzing customer satisfaction metrics, and providing insights for business improvements. Candidates should have 2-5+ years of experience, be proficient in Excel and SQL, and ideally be familiar with Shopify. The position offers various health benefits, paid time off, and opportunities for growth.

Benefits

Health (medical, dental, vision) benefits

401k benefits after 60 days

Paid time off

Parental leave

Career advancement opportunities

Qualifications

• 2-5+ years of related professional experience.
• Ability to translate data analysis into actionable business recommendations.
• Familiarity with eCommerce platforms like Shopify and Amazon.

Responsibilities

• Manually update reports for Direct to Consumer results.
• Provide insights for website and advertising improvements.
• Monitor and analyze customer satisfaction metrics.

Skills

Data analysis

Excel proficiency

SQL proficiency

Experience with Shopify

Customer satisfaction monitoring

Education

Relevant undergraduate/graduate degrees

Tools

Google Sheets

PostgreSQL

Metabase

Airbyte

Job description

Overview

Employer Industry: Health and Wellness

Why consider this job opportunity

• Salary based on experience
• Fully remote with flexibility and autonomy
• Collaborative and innovative team culture
• Health (medical, dental, vision) benefits and 401k benefits offered after 60 days
• Paid time off, paid holidays, and parental leave
• Opportunity for career advancement and growth within the organization

What to Expect (Job Responsibilities)

• Manually update reports for Direct to Consumer results, new customer acquisition, internal promotions, re-purchase rate, and lifetime value
• Report to the VP of e-Commerce, providing insights for website and advertising improvements
• Monitor, analyze, and report on customer satisfaction and related consumer-driven metrics
• Work with internal teams to enhance reporting tools and deploy relevant analytics dashboards
• Update metrics in Google Sheets from various platforms, including Excel, Advertising Platforms, and backend Shopify

What is Required (Qualifications)

• 2-5+ years of related professional experience
• Experience working with Shopify, Amazon, and SPINS Data
• Proficient in Excel and SQL
• Familiarity with Airbyte, PostgreSQL, and Metabase
• Ability to translate data analysis into actionable business recommendations

How to Stand Out (Preferred Qualifications)

• Formal education and relevant undergraduate/graduate degrees
• Understanding of effective report/dashboard design and standards
• Experience defining and managing multi-touchpoint consumer journeys across eCom, digital, and physical marketing channels

#HealthAndWellness #eCommerce #DataAnalysis #RemoteWork #CareerGrowth

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