eCommerce Associate (full-time)

Goodwill-of-Central-Illinois; Peoria Heights (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill of Central Illinois is hiring a Product Associate at our Peoria Heights location. You will photograph merchandise, list products with precise descriptions, and sort items for posting on ShopGoodwill. The role emphasizes accuracy, speed, and safety in a production environment.

You will operate in a team setting, maintain quality and confidentiality, and help meet hourly quotas while supporting Goodwill’s mission and values. Requires attentiveness and dependable work ethic.

Qualifications

• Attention to detail in processing products and descriptions.
• Able to perform basic arithmetic for pricing and quantities.
• Familiarity with Google Workspace and MS Office.
• Comfort with researching products online and creating accurate listings.

Responsibilities

• Photograph merchandise and prepare items for photos.
• List merchandise with accurate descriptions and keywords.
• Sort and search products, ensuring titles and keywords are correct.
• Meet hourly production quotas and maintain a clean, safe workspace.

Skills

Attention to Detail

Communication Skills

Safety Awareness

Strong Work Ethic

Teamwork

Mathematical Aptitude

Technical Knowledge

Continuous Learning

G Suite

MS Office

Internet Navigation

Tools

G Suite

MS Office

Internet Navigation

Job description

**We are looking primarily for people to do the sorting duties below**Position Status: Full-TimeHourly Rate: $16.00Location/Address: 2319 E War Memorial Dr., Peoria, IL 61614ShopGoodwill.com is the first e-commerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics and more. Shopgoodwill.com provides an engaging online shopping destination to further Goodwill’s mission of helping people who face barriers to find jobs.The Product Associate assists the management team in reaching the operational goals of the site by photographing merchandise, listing merchandise, and sorting product. The environment is production- and safety-focused with a culture that values mutual respect, support, growth, positive team spirit, and family. All positions have hourly quotas to reach.Example duties and activities:Photograph merchandise:Effectively prepares and arranges the product for the photos. Accurately represents products in photographs.Utilizes Android Smartphones to capture images.Follows all process instructions accurately for taking specific merchandise photos.Maintains a safe and orderly work area.Meets and surpasses hourly production quotas.Cross-trains in other areas to build skill base and value within the department.List merchandise:Navigates the Internet to research products. Reviews information.Creates product descriptions to post with photo images and proofreads work. Corrects mistakes and updates information.Posts products on the ClickGoodwill website, ensuring accuracy in product descriptions, as well as grammar and spelling.Follows all process instructions accurately for writing merchandise descriptions.Maintains a safe and orderly work area.Meets and surpasses hourly production quotas.Cross-trains in other areas to build skill base and value within the department.Sort Product:Navigate the Internet to research product accuracyAssesses the accuracy of titles, checks for relevant keywords, and organizes them in a readable, logical order, ensuring correct spelling.Follows all process instructions accurately to assess quality and acceptability.Maintains a safe and orderly work area.Meets and surpasses hourly production quotas.Cross-trains in other areas to build skill base and value within the department.Required CompetenciesDegree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.Industry Expertise - Has worked in a fast-paced/production-oriented environment with a focus on process, safety, and quality. Is adept at reaching and surpassing quantity/quality quotas.Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.Informed Decision-Making - Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.Mathematical Aptitude - Adds and subtracts two-digit numbers and multiplies and divides with 10s and 100s. Is able to perform these operations using units of American money and weight measurement, volume, and distance.Technical Knowledge - Has solid knowledge of G Suite, MS Office, and internet navigation.Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one’s skills.Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.Strong Work Ethic - Demonstrates a high degree of professionalism, has a drive to succeed at any task, produces consistent and high-quality work, is organized and timely, values good attendance and punctuality, and is able to work with minimal supervision.Preferred Competencies - to be considered for specific rolesCustomer Focus - Has the ability to see, comprehend and relate with customers; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.Other Requirements: Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.Required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl to manage repetitive movement.Regularly lift and/or move up to 50 pounds.Can manage prolonged periods of sitting and working on a computer or handheld scanner. Some exposure to moderate noise and temperature variations and working with constant overhead fluorescent lighting.Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.Minimum of 18 years of ageBenefits: Full-time employees may participate in a comprehensive benefits program that includes:Continuing education and leadership development as well as tuition reimbursementComprehensive health plan, dental and vision insurancePaid time off (PTO) and paid holidaysCompany provided life insuranceNationally recognized preventive health and wellness programSection 125 pretax health spending account, dependent care spending account and premiumsRetirement options with partial company match %Employee discount (Goodwill retail and additional external services)Mental health services with up to 15 free counseling sessions for you and any family membersFree nurse health coaching services on siteMission and Values: click here (for IN) and here (for IL)Goodwill is an EEO Employer/Vet/Disabled employerRetail1