eCommerce Account Manager

Freeman+Leonard; Plano (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Freeman+Leonard is seeking an experienced National Account Manager to drive Walmart across both in-store and eCommerce channels from Plano. You will manage the Walmart relationship, grow revenue, and coordinate with product development and marketing.

This hybrid role requires deep knowledge of Walmart Retail Link, Luminate, and Walmart Connect to execute growth initiatives, promotional planning, and category strategy.

Qualifications

• Bachelor's degree in business administration, Sales, Marketing, or related field preferred.
• Experience with Walmart Retail Link and/or Luminate strongly preferred.
• Experience with Walmart Connect, WFS, or Marketplace preferred.

Responsibilities

• Build and maintain relationships with Walmart buyers, merchants, replenishment teams, ecommerce contacts, and key decision makers.
• Run regular meetings to understand Walmart's needs and identify opportunities for incremental revenue growth.
• Support both Walmart 1P and Marketplace growth strategies.
• Lead line reviews, promotional planning, and category growth initiatives.
• Develop sales strategies and annual/quarterly growth plans.
• Prepare regular reporting on account performance and deliver internal/external PowerPoint presentations.

Skills

Walmart omnichannel experience

Analytical skills

Communication skills

Presentation skills

Entrepreneurial mindset

Education

Bachelor's degree in business/marketing or related field

Tools

Retail Link

Luminate

PowerPoint

Microsoft Office

Job description

Freeman+Leonard is searching for an eCommerce Account Manager for a CPG ecommerce company in Plano. This role is on a hybrid schedule and requires a deep understanding of the Walmart ecommerce operations and how to work within their portal.

Job Summary

Our client is looking for a National Account Manager to support and grow the Walmart business across both in store and eCommerce channels.

The National Account Manager will be responsible for maintaining and growing existing business with Walmart, managing a pipeline of actionable growth initiatives, working closely with product development and marketing teams, and analyzing market trends to drive revenue and EBITDA growth. The National Account Manager will serve as the primary point of contact between Walmart and the client, helping strengthen retailer relationships and drive strategic business growth.

Key Responsibilities

Client/Buyer Relationship Management

• Build and maintain relationships with Walmart buyers, merchants, replenishment teams, ecommerce contacts, and key decision makers
• Run regular meetings to understand Walmart's needs and identify opportunities for incremental revenue growth
• Support both Walmart 1P and Marketplace growth strategies
• Lead line reviews, promotional planning, and category growth initiatives

Sales Strategy

• Set, maintain, and monitor sales goals
• Develop comprehensive sales strategies to achieve revenue and EBITDA targets
• Identify new and organic growth opportunities across Walmart stores and eCommerce
• Develop annual business plans and quarterly growth strategies

Analysis and Planning

• Work closely with Product Development, Demand Planning, Marketing, and Operations teams to build effective product and promotional roadmaps
• Develop accurate sales forecasts by analyzing historical sales data, market trends, and promotional plans
• Analyze Walmart performance metrics including sales trends, inventory levels, margin, conversion, and promotional effectiveness
• Utilize Retail Link and Luminate insights to identify opportunities and risks

Reporting

• Prepare and present regular reporting on account performance to Management
• Prepare and execute PowerPoint presentations internally and externally

Qualifications & Skills

Education

• Bachelor's degree in business administration, Sales, Marketing, or related field preferred

Experience

• 5+ years of Walmart or omnichannel retail experience preferred
• Experience with Walmart Retail Link and/or Luminate strongly preferred
• Experience with Walmart Connect, WFS, or Marketplace preferred
• Experience in toys, outdoor, seasonal, home, or hardlines categories preferred

Technical Skills

• Proficient in Microsoft Office and Outlook
• Strong analytical, communication, and presentation skills
• Entrepreneurial spirit with a proactive, goal oriented, and problem-solving mindset