ECM Developer (FileNet)

Gainwell Technologies; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Gainwell Technologies seeks an experienced ECM engineer to support enterprise content management development, administration, and integration initiatives. The role emphasizes IBM FileNet P8, CMOD, ICN, fileNet object models, metadata, workflows, and secure configurations.

Responsibilities include designing and maintaining ECM solutions, developing Java and C#.NET components, building web services on WebSphere, and supporting document lifecycle from capture to retention.

Qualifications

• 8-12 years of experience in ECM development and support.
• Hands-on IBM FileNet P8 experience.
• CMOD experience.
• ICN administration and customization.
• Design and implement FileNet object models and workflows.
• Java and C#/.NET development.
• Web services, APIs, XML, JSON and system integrations.
• Oracle and MS SQL Server databases knowledge.
• IBM WebSphere Application Server experience.
• SVN or other source control familiarity.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Design, develop, enhance, and maintain ECM solutions using IBM FileNet P8, CMOD, and ICN.
• Create, configure, and maintain FileNet object stores, document classes, metadata models, security configurations, and workflows.
• Configure CMOD groups, folders, indexing, and archive management.
• Develop and customize ICN desktops, repositories, viewers, plug-ins, and integrations.
• Support the complete document lifecycle including capture, preprocessing, ingestion, archival, retrieval, and retention management.
• Develop, maintain, and troubleshoot applications using Java and C#/.NET technologies.
• Design, develop, and support web services on IBM WebSphere Application Server.
• Support document capture workflows using Formworks or similar tools.
• Deploy, configure, debug, and enhance in development, test, and production environments.
• Administer and troubleshoot clustered, load-balanced ECM environments for availability.
• Work with Oracle and SQL Server databases for support and performance tuning.
• Analyze requirements and prepare technical design and support documentation.
• Use ServiceNow for incident, access, and change management.
• Participate in production support, RCA, performance tuning, and upgrades.
• Collaborate with analysts, architects, QA, infra, and operations teams to deliver scalable ECM solutions.
• Ensure coding standards, SDLC, quality practices, and documentation.

Job description

Responsibilities:

Having 8-12 years of experience, this position will be responsible for supporting enterprise content management development, administration, and integration initiatives. ,

• Design, develop, enhance, and maintain enterprise content management solutions using IBM FileNet P8, IBM Content Manager OnDemand (CMOD), and IBM Content Navigator (ICN).
• Create, configure, and maintain FileNet object stores, document classes, metadata models, security configurations, and workflows.
• Configure and support CMOD application groups, folders, indexing configurations, and archive management processes.
• Develop and customize IBM Content Navigator desktops, repositories, viewers, plug-ins, and integrations.
• Support the complete document lifecycle including document capture, preprocessing, ingestion, archival, retrieval, and retention management.
• Develop, maintain, and troubleshoot applications using Java and C#/.NET technologies.
• Design, develop, and support web services and integrations deployed on IBM WebSphere Application Server.
• Support document capture and scanning workflows using Formworks or similar document capture solutions.
• Perform application deployment, configuration, debugging, and enhancement activities across development, test, and production environments.
• Administer and troubleshoot clustered, load-balanced ECM environments, ensuring system availability, reliability, and performance.
• Work with Oracle and SQL Server databases for application support, troubleshooting, reporting, and performance tuning.
• Analyze business and system requirements and prepare technical design and support documentation. ,
• Utilize ServiceNow for incident, access, and change management activities.
• Participate in production support activities including incident resolution, root cause analysis, performance tuning, software upgrades, and system maintenance.
• Collaborate with business analysts, architects, QA teams, infrastructure teams, and operations teams to deliver scalable ECM solutions.
• Ensure compliance with coding standards, SDLC processes, quality practices, and documentation requirements. ,
• Participate in peer reviews, testing, release management, and after-hours production support as required.

Required Skills:

• 8-12 years of experience in Enterprise Content Management (ECM) application development and support. ,
• Strong hands-on experience with IBM FileNet P8.
• Experience with IBM Content Manager OnDemand (CMOD).
• Experience with IBM Content Navigator (ICN) administration and customization.
• Proven experience designing and implementing FileNet object models, workflows, metadata structures, and document management solutions.
• Strong development experience using Java and C#/.NET technologies.
• Experience working with Web Services, APIs, XML, JSON, and system integrations
• Strong knowledge of Oracle and MS SQL Server databases.
• Experience supporting IBM WebSphere Application Server environments.
• Familiarity with Subversion (SVN) or other source control systems.
• Experience troubleshooting complex application, integration, and infrastructure issues.
• Strong analytical, problem-solving, and communication skills. ,
• Ability to work independently and manage multiple priorities in a fast-paced production environment. ,

Preferred Skills:

• Experience with Formworks or other enterprise document capture/scanning solutions.
• Experience developing IBM Content Navigator plug-ins and custom integrations.
• Experience supporting high-availability, clustered, and load-balanced ECM environments.
• Knowledge of enterprise workflow automation and business process management concepts.
• Experience with ServiceNow, ALM tools, and SDLC governance processes.
• Experience in Healthcare, Medicaid, or Government solutions environments.
• Exposure to ECM modernization, cloud migration, or digital transformation initiatives.
• Experience with CI/CD, DevOps practices, and automated deployment processes.

Strong understanding of enterprise document retention, records management, and compliance requirements

Shift time - 2pm -11pm IST

Work mode - Remote