ECM Care Coordination Specialist

Casa de la Familia; Santa Ana (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Casa de la Familia, located in Santa Ana, CA, is seeking an ECM Care Coordination Specialist to enhance the care management program. In this role, you will serve as the primary contact for members, assisting with outreach, appointment coordination, and resource linkage to crucial services.

The ideal candidate will have strong communication skills and a passion for improving access to care among diverse populations. If you're dedicated to making a difference, we encourage you to apply!

Qualifications

• Strong communication skills are essential.
• Enjoy working with diverse populations.
• Commitment to improving access to care for individuals with complex needs.

Responsibilities

• Serve as a primary point of contact for members.
• Assist with outreach and engagement activities.
• Coordinate appointments and link members to resources.

Skills

Strong communication skills

Ability to work with diverse populations

Commitment to improving access to care

Job description

Position Summary

Casa de la Familia specializes in the treatment of post-traumatic, anxiety, and depressive disorders through crisis intervention and long-term individual and family therapy. We collaborate with city, county, and state agencies, healthcare providers, community organizations, victim advocacy programs, and social service partners to support underserved and underrepresented populations through culturally responsive services.

Casa de la Familia is looking for an ECM Care Coordination Specialist to join our team!

The ECM Care Coordination Specialist supports Casa de la Familia's Enhanced Care Management (ECM) program through CalOptima. This position serves as a primary point of contact for members and assists with outreach, engagement, appointment coordination, resource linkage, and documentation activities. The ECM Care Coordination Specialist works closely with Care Managers, healthcare providers, and community organizations to help members access medical, behavioral health, and social support services.

The ideal candidate possesses strong communication skills, enjoys working with diverse populations, and demonstrates a commitment to improving access to care for individuals with complex needs.