ECC Chapin-Optician

Kids for the Future; Chapin (SC); On-site; USD 23,419 - 26,174; Full time

Job summary

Elevate Eyecare in Chapin, SC is seeking a friendly, customer-focused Optician to join our clinic team. You will guide patients through frame selection, lens options, and eyewear customization, collaborating with optometrists to ensure accurate prescriptions and exceptional patient care.

This full-time role emphasizes teamwork, precise fitting, minor repairs, and smooth operations from frame inventory to contact lens fittings. A high school diploma is required; optician experience is a plus.

Qualifications

• High school diploma or equivalent; optician experience is a plus.
• Exceptional interpersonal and communication skills.
• Detail-oriented with excellent organizational abilities.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities

• Eyewear consultations and selection, guiding patients on frame choices.
• Educate patients on lens options, coatings, and enhancements.
• Collaborate with optometrists to align lens recommendations with prescriptions.
• Perform frame adjustments and minor repairs for comfort and fit.
• Assist patients with placing orders for eyewear and lenses.
• Help manage inventory to ensure a well-stocked selection of frames and lenses.
• Support contact lens fittings and instructions in coordination with clinicians.
• Maintain a positive, customer-friendly atmosphere to ensure high patient satisfaction.

Skills

Interpersonal communication

Customer service

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

• Location 506 Old Lexington Hwy,Chapin, SC, 29036,United States
• Base Pay $17.00 - $19.00 / Hour
• Employee Type Full-Time Exempt

Contact information

Description

We are seeking a highly skilled and customer-focused Optician to join our dynamic team committed to providing exceptional eye care services. As a vital member of our clinic, you will play a crucial role in enhancing the overall patient experience through expert guidance in frame selection, lens options, and eyewear customization. Collaboration and teamwork with colleagues, including optometrists, front desk staff, and fellow team members, are central to our clinic\'s success.

Responsibilities

Eyewear Consultation and Selection

• Provide personalized eyewear consultations, considering patients\' style preferences, facial features, and lifestyle.
• Guide patients in selecting frames that complement their individual needs and preferences.
• Educate patients on lens options, coatings, and enhancements, ensuring they make informed decisions about their eyewear.
• Collaborate with optometrists to align lens recommendations with patient prescriptions and visual needs.
• Conduct frame adjustments to ensure optimal comfort and fit.
• Perform minor repairs and adjustments, contributing to customer satisfaction and loyalty.
• Assist patients in placing orders for eyewear, including lenses and frames.
• Collaborate with the team to manage inventory, ensuring a well-stocked selection of frames and lenses.
• Provide support for contact lens fittings and instructions, coordinating with optometrists for seamless integration into patient care plans.
• Cultivate a positive and customer-friendly atmosphere, ensuring a high level of satisfaction among patients.
• Address patient concerns with empathy and professionalism, contributing to a positive overall experience.

Team Collaboration and Growth

• Work closely with fellow team members, including optometrists, optometric technicians, and the front desk staff, fostering a collaborative clinic environment.
• Communicate effectively to ensure the seamless delivery of patient care services.
• Stay informed about industry trends, new eyewear technologies, and advancements.
• Participate actively in training opportunities to enhance individual and team skills.

Qualifications

• High school diploma or equivalent; optician experience is a plus
• Exceptional interpersonal and communication skills.
• Detail-oriented with excellent organizational abilities.
• Ability to work collaboratively in a team-oriented environment.

Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.

Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people.

This is achieved through our four core values: patient first, growth-oriented, respect, and fun.