eBeam Applications Engineer — Customer Engagement

KLA; Hillsboro, Beaverton (OR, OR); On-site; USD 83,000 - 141,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Tuition reimbursement

Employee stock purchase program (ESPP)

Job summary

KLA is seeking an Applications Engineer in its Electron Beam Division to support, maintain, and optimize eBeam tools at customer sites. You will work with service and engineering teams to troubleshoot, resolve issues, and drive innovations for next‑generation products.

The role combines deep technical expertise with customer interactions, ensuring tools deliver maximum value in advanced semiconductor fabs. Strong communication and problem‑solving skills are essential.

Qualifications

• BS with 2+ years industry experience, MS with relevant experience
• Experience in SEM review, SEM inspection, or TEM/FIB
• Strong knowledge of semiconductor process flows and defect types

Responsibilities

• Support, maintain, and troubleshoot eBeam tools in customer environments
• Diagnose tool issues, identify corrective actions, and ensure optimal tool performance
• Work with service and engineering teams to resolve hardware/software issues
• Develop applications and BKMs to solve complex customer challenges and improve tool capability
• Create use cases, scope new features, identify issues, and drive bug fixes
• Maintain strategic customer relationships and assist sales teams with technical assessments
• Develop and document training materials, and provide technical training
• Collaborate with customers and internal teams to define requirements for future products

Skills

Customer engagement

Problem solving

Leadership

Data analysis

Communication

Programming

Python

Education

MS/PhD in Physics, Chemistry, Engineering, Optics, or related

2+ years SEM review/inspection/TEM-FIB experience

Tools

Matlab

LabVIEW

Python

Excel

JMP

Minitab

Origin

ImageJ

Job description

KLA is seeking an Applications Engineer in its Electron Beam Division to support, maintain, and optimize eBeam tools at customer sites. You will work with service and engineering teams to troubleshoot, resolve issues, and drive innovations for next‑generation products.

The role combines deep technical expertise with customer interactions, ensuring tools deliver maximum value in advanced semiconductor fabs. Strong communication and problem‑solving skills are essential.