Overview
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an eBay Live Operations Program Manager in the United States.
This role offers the opportunity to lead and scale an innovative live commerce platform, connecting buyers and sellers through interactive video experiences. You will oversee strategic initiatives that enhance trust, ensure compliance, and drive program success across multiple departments. By managing complex, cross-functional projects, you will influence business outcomes, streamline operations, and help deliver engaging experiences for millions of users. This position requires strategic thinking, strong organizational skills, and the ability to communicate effectively with executive stakeholders while driving measurable impact. It is ideal for a dynamic leader who thrives in a fast-paced, collaborative environment.
Accountabilities
- Lead end-to-end planning and execution of programs that enhance live commerce operations, ensuring alignment with business objectives.
- Coordinate cross-functional teams, including Trust & Policy, Legal, Marketing, and Product, to drive timely and successful delivery of initiatives.
- Develop multi-phase project plans outlining scope, resources, timelines, and budgets.
- Monitor program progress, identify risks, and report key milestones and outcomes to stakeholders and senior management.
- Facilitate collaboration, resolve issues, and drive alignment across teams to maintain operational efficiency.
- Identify opportunities for process improvements, efficiency gains, and innovation in live commerce operations.
- Evaluate program performance, gather stakeholder feedback, and implement lessons learned for continuous improvement.
Qualifications
- Bachelor’s degree in Business Administration, Project Management, or a related field; Master’s degree preferred.
- Minimum of 5 years of program management experience, ideally within tech, entertainment, or live commerce environments.
- Proven track record managing large, complex projects with cross-functional teams.
- Strong strategic thinking skills and ability to translate business goals into actionable plans.
- Excellent organizational, communication, and interpersonal skills, including experience presenting complex issues to executive audiences.
- Ability to influence without direct authority and drive alignment across diverse stakeholders.
- Experience in tracking KPIs, analyzing data, and using insights to refine program design and execution.
Compensation & Benefits
- Competitive base salary: $84,800 – $146,900 (depending on location, skills, and experience).
- Eligibility for target bonus and equity components, if applicable.
- Comprehensive medical, dental, and vision benefits.
- 401(k) eligibility and company matching.
- Generous paid time off, including PTO and parental leave.
- Professional growth and development opportunities in a fast-paced, innovative environment.
- Dynamic and collaborative team culture with high-impact work visibility.
Thank you for your interest!