East Market Branch Leader: Growth & Service

JPMorganChase; Mentor (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

JPMorganChase in Mentor, OH is seeking a Branch Manager to lead daily branch operations, coach a diverse team, and drive growth in deposits and investments. You will ensure a welcoming environment, manage staff, and deliver premier client experiences while adhering to risk and compliance standards.

The role requires 2+ years of management in retail banking and a high school diploma or GED, with occasional evenings and weekend hours as part of branch operations.

Qualifications

• Experience leading a branch or retail banking team.
• Proven ability to coach and develop staff to achieve results.
• Solid understanding of branch operations and risk controls.
• Ability to prioritize competing tasks and plan for growth.
• Customer-centric focus with strong communication skills.

Responsibilities

• Motivate the branch team by sharing a clear vision and upholding Chase's culture.
• Use Branch Scorecard to strategize growth of deposits and investments.
• Prioritize meeting client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching, feedback, and celebration of successes.
• Encourage ongoing learning and development to keep skills sharp.
• Engage with local businesses to strengthen branch presence and community ties.
• Uphold strong risk and control environment with integrity and adherence to policy.

Skills

Leadership

Coaching & development

Strategic planning

Risk management

Customer focus

Multitasking

Education

High School Diploma or GED

Job description

JPMorganChase in Mentor, OH is seeking a Branch Manager to lead daily branch operations, coach a diverse team, and drive growth in deposits and investments. You will ensure a welcoming environment, manage staff, and deliver premier client experiences while adhering to risk and compliance standards.

The role requires 2+ years of management in retail banking and a high school diploma or GED, with occasional evenings and weekend hours as part of branch operations.