Earn $75K+ as Automotive Service Advisor

Szott M-59 Dodge, LLC; Michigan; On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Paid training and development

Employee discounts

Career advancement opportunities

Team events

Job summary

Szott Automotive Group is seeking an experienced Service Advisor to be the face of our service department and drive an exceptional customer experience in a fast-paced environment.

You will greet customers, identify service needs, present clear estimates, and collaborate with technicians to move repairs efficiently. A two-year minimum in automotive service advisement is expected, with a focus on trust and growth within a supportive team.

Qualifications

• Minimum 2 years of automotive Service Advisor experience.
• Stellantis dealership experience preferred.
• Experience with dealership service systems.
• Strong communication, organization, and customer service skills.
• Sales-minded attitude with the ability to build customer trust.
• Ability to thrive in a fast-paced, team-oriented environment.
• Valid driver's license.
• Ability to complete applicable background checks and drug screenings.

Responsibilities

• Greet customers with enthusiasm and professionalism.
• Build lasting customer relationships through honesty, trust, and communication.
• Listen to customer concerns and identify service needs.
• Present repair recommendations and estimates clearly and confidently.
• Work with technicians and parts teams to keep repairs moving.
• Follow up with customers and keep them informed during the repair.
• Help achieve sales, customer satisfaction, and department goals.
• Deliver a great customer experience that keeps people returning.

Skills

Service Advisor exp

Dealership exp

Communication skills

Sales oriented

Team player

Driver's license

Job description

Szott Automotive Group is seeking an experienced Service Advisor to be the face of our service department and drive an exceptional customer experience in a fast-paced environment.

You will greet customers, identify service needs, present clear estimates, and collaborate with technicians to move repairs efficiently. A two-year minimum in automotive service advisement is expected, with a focus on trust and growth within a supportive team.