Early Morning Stock Associate

Ross Stores, Inc.; Garner (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Ross Stores, Inc. is seeking an Early Morning Stock Associate to ensure a positive shopping experience for customers. This role involves customer interaction, merchandising, and maintaining store standards. Ideal candidates will have effective communication skills and the ability to perform physical tasks as required.

Qualifications

• Effective communication with Customers, Associates, and Leadership.
• Basic math skills for retail operations.

Responsibilities

• Ensure Customers have a positive shopping experience.
• Perform daily merchandising and recovery to ensure store standards.
• Support customer service and operational goals.

Skills

Effective communication

Basic math skills

Job description

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Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience:

• Success: Our winning team pursues excellence while learning and evolving.
• Career growth: We develop industry-leading talent because Ross grows when our people grow.
• Teamwork: We work together to solve hard problems and find the right solutions.
• Our commitment to Diversity, Equality & Inclusion, and our community: We celebrate backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, greets all Customers courteously, treats fellow Associates with respect, follows company standards, maintains a clean work area, and ensures proper merchandise presentation. They perform various tasks across store areas as needed, supporting customer service and operational goals.

Essential Functions

• Prioritize safety and practice safe behaviors at all times.
• Create a safe shopping environment, maintain clear egress, and report unsafe conditions.
• Treat all Customers and Associates with respect and courtesy.
• Assist Customers with merchandise, answer questions, and greet them throughout the store.
• Respond promptly to Customer Service calls and resolve issues courteously.
• Support the Company brand and perform cleaning tasks to maintain store cleanliness.
• Adhere to dress code and maintain a professional appearance.
• Perform daily merchandising and recovery to ensure store standards.
• Expedite merchandise receipts and ensure proper presentation and familiarity with products.
• Understand loss prevention policies and merchandise protection standards.
• Demonstrate integrity, safeguard confidential information, and follow all cash handling policies.
• Work efficiently, minimizing steps and touches to maximize productivity.

Competencies

• Manage Work Processes
• Business Acumen
• Prioritize and Plan
• Build Talent
• Collaborate
• Lead by Example
• Communicate Effectively
• Ensure Accountability & Execution

Qualifications and Skills

Effective communication with Customers, Associates, and Leadership; basic math skills for retail operations.

Physical Requirements/ADA

• Operate store equipment, including registers and PCs.
• Stand, walk, bend, squat, kneel, climb, reach, and stoop regularly.
• Push, pull, and lift over 25 pounds occasionally.
• Use janitorial and store equipment as needed.
• Stockroom shifts require lifting over 20 pounds regularly.

Supervisory Responsibilities

None

Disclaimer

This job description summarizes primary duties and responsibilities. It is subject to change. Ross is an equal opportunity employer committed to diversity and compliance with applicable laws.