Early Morning Stock Associate

Ross Stores, Inc.; Everett (WA); On-site; USD 28,612 - 29,301; Full time

Benefits offered by this job

401K

Employee Assistance Program

Medical/Dental/Vision Insurance

Paid Holidays

Job summary

Ross Stores, Inc. is hiring a Retail Associate in Everett, Washington. This position is responsible for ensuring a positive shopping experience by providing excellent customer service, maintaining store cleanliness, and following company procedures. Ideal candidates will have strong communication skills, basic math abilities, and a commitment to safety. The compensation ranges from $20.77 - $21.27 per hour, with various benefits including medical and retirement plans.

Qualifications

• Ability to effectively communicate with Customers, Associates, and Store Leadership.
• Basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure a positive shopping experience for Customers.
• Follow company best practice standards.
• Maintain a clean work area and ensure proper merchandise presentation.
• Respond to Customer Service calls immediately.
• Perform cleaning tasks and maintain a professional appearance.

Skills

Communication skills

Customer Service

Time Management

Mathematical calculation abilities

Tools

PDTs

Registers

PCs

Job description

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions

• Safety is the number one priority – practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment, keeps egress clear, and immediately corrects or reports unsafe conditions.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers by being register‑trained, helping with merchandise, answering questions, and greeting with eye contact, a smile, “hello” and “thank you.”
• Responds to Customer Service calls immediately and handles all issues in a courteous and helpful way, calling Store Leadership when needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas.
• Maintains a professional appearance and adheres to the Company’s dress code.
• Performs daily assigned sizing and recovery to ensure a neat, clean, and organized store.
• Expedites newly received merchandise receipts to the sales floor with urgency, merchandises all items per best practice and monthly presentation guidelines, and maintains brand familiarity within departments.
• Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist position (where applicable), and merchandise protection standards.
• Demonstrates integrity and honesty, safeguards confidential information, cash, credit card information, and merchandise.
• Follows all Mark‑Out‑of‑Stock (MOS) policies, properly processes each piece, and notifies Store Leadership for disposal approval.
• Follows all cash, check, charge‑card, and refund procedures, maintains a high level of accuracy when handling bankable tenders.
• Demonstrates urgency to efficiently perform their role, maximizes productivity by executing all Store best practices and minimizing steps and touches in their workflow.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements / ADA

• Ability to use all Store equipment, including PDTs, registers and PC.
• Ability to spend 100% of working time standing, walking, and moving around the store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Certain assignments may require other qualifications and skills.
• Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 pounds.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all‑inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Compensation And Benefits

The base pay range for this role is $20.77 - $21.27. The base pay range is dependent on experience, skills, qualifications, relevant education, certifications, seniority, and location. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount; Identity Protection; Associate Purchase Program; Benefit Hub Discount Mall; Employee Assistance Program; Commuter Benefits; 401K (service requirements); Employee Stock Purchase Program; Ross Cares Fund; College Discounts; Sick Pay (where legally required); and Referral Bonuses. Full‑Time Associates are eligible for extended benefits such as Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long‑Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days per year after eligibility commences, and 9 Personal and Company Holidays. AS, ASM, and SM Associates in Stores and Exempt Corporate and Buying Office roles may also receive a bonus based on individual and business performance.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex, veteran status, marital or registered domestic partnership status, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, and any other category protected by federal, state or local laws.