EAP Consultant - Casual

CO500 Nebraska Methodist Health System; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Nebraska Methodist Health System seeks a skilled training designer to create written and visual training materials and to present and facilitate sessions across client organizations.

Responsibilities include acting as content expert, developing engaging content focused on soft skills, teambuilding, well-being and leadership, and delivering training online or in person while maintaining high satisfaction with services.

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• Mental Health Awareness training to be completed within first 60 days of employment required.
• Experience in Organizational Development, corporate training, presentation/facilitation, curriculum design eLearning and/or online training program creation/development; Human resource management and/or leadership; personality assessments a plus.

Responsibilities

• Training and Consulting (60%) – Serve as content expert and POC for client company training needs; develop/deliver meaningful solutions and online/in-person training content.
• Client Relationship and Account Management (25%) – Build positive relationships with internal and external customers; support events and activities to raise program awareness; assist with account management.
• Administration, Record Keeping, Compliance (15%) – Maintain scheduling and documentation in the electronic record system; ensure compliance and participate in meetings and training.

Skills

Public speaking

Facilitation

Communication skills

Interpersonal skills

Training design

MS Office

PowerPoint

E-learning tools

Time management

Critical thinking

Problem solving

Team collaboration

Travel readiness

Customer service

Education

Bachelor's Degree or equivalent

Tools

MS Office

PowerPoint

E-learning software

Job description

Why work for Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Designs written and visual training materials. Presents/facilitates training sessions and interventions.

Responsibilities

• Essential Functions: Training and Consulting (60%) – Serve as content expert and POC for client company training needs. Listen, problem solve and/or consult in order to develop/deliver meaningful solutions. Research, develop and deliver engaging, relevant, reliable and contemporary content, primarily focused on building soft skills, teambuilding, emotional/mental well-being and leadership. Utilize modern technology to develop and/or deliver training online and in person to include recording of training curriculum for on-demand purposes. Represent the Best Care EAP brand when working with client organizations, including promotion of services for program success and contract sustainability. Analyze effectiveness of training and workshops and develop appropriate modifications as necessary. Maintain acceptable satisfaction rate on all training and consulting services as measured by Satisfaction Surveys.
• Client Relationship and Account Management (25%) – Build positive, respectful, and trusting relationships with both internal and external customers. Attend and support events and activities to increase awareness of the program. Assist with account management activities as requested.
• Administration, Record Keeping, Compliance (15%) – Maintain accurate scheduling and appropriate documentation to include all client contact and notes in the electronic record system in a timely and accurate manner. Follow and comply with all professional, ethical, safety, and compliance standards, rules and regulations. Attend and participate in staff meetings, training and continuing education. Other duties as assigned.

Schedule

This is a casual position. Casual employees work on an \'as needed\' basis to meet the needs of the business. Work days/hours will often vary from week to week.

Job Requirements

• Education: Bachelor's Degree or equivalent combination of education and experience.
• Mental Health Awareness training to be completed within first 60 days of employment required.
• Experience: 2+ years of experience in any/all of the following areas: Organizational Development – Consultation and assessment; Corporate trainer; Presenter/facilitator; Curriculum design eLearning and/or online training program creation/development; Human resource management and/or leadership; Experience or credentials in personality assessments a plus.

License/Certifications

N/A

Skills / Knowledge / Abilities

• Excellent presentation, public speaking and facilitation skills.
• Excellent oral and written communication skills.
• Excellent interpersonal skills.
• Effective adult/corporate teaching methodologies and tools.
• Keep abreast of new techniques and technologies.
• Ability to interpret real business scenarios and develop/deliver meaningful training solutions.
• Proficient in MS Office (esp. Power point); e-learning software is an asset.
• Strong organizational and time management skills to include meeting deadlines and managing multiple tasks/projects independently.
• Critical thinking, problem solving and decision making with ability to collaborate with clients and colleagues to achieve outcomes.
• Ability to work independently while also accomplishing team goals.
• Provide exceptional customer service and (internal and external).
• Ability to travel to client organization locations to deliver onsite training.
• Ability to deliver training outside of the Monday-Friday office hours of 8:00AM - 4:30PM.

Physical Requirements

• Weight Demands: Medium Work - Exerting up to 50 pounds of force.
• Physical Activity Not necessary for the position (0%): Climbing, Crawling, Kneeling.
• Occasionally Performed (1%-33%): Balancing, Carrying, Crouching, Distinguish colors, Lifting, Standing, Stooping/bending, Twisting, Walking.
• Frequently Performed (34%-66%): Grasping, Keyboarding/typing, Pulling/Pushing, Reaching, Repetitive Motions, Sitting, Speaking/talking.
• Constantly Performed (67%-100%): Hearing, Seeing/Visual.

Job Hazards

• Not Related: Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF).
• Physical hazards: noise, temperature, lighting, wet floors, outdoors, sharps (more than ordinary office environment).
• Equipment/Machinery/Tools: Explosives (pressurized gas); Electrical Shock/Static; Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc.); Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means).
• Rare (1-33%): Chemical agents (Toxic, Corrosive, Flammable, Latex); Mechanical moving parts/vibrations.

About Methodist

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affimative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

At Methodist Health System, we focus on providing exceptional care to the communities we serve and the people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. If you join our organization, you will have the opportunity to excel in your field, use the latest technologies, learn from the best and work as a team. You'll have the opportunity to make a difference through The Meaning of Care.