E4 General Student Assistant OCSE

The New School; Hobart (IN); On-site; USD 22,000 - 25,000; Part time

Job summary

The New School's Parsons School for Design is seeking Student Assistants for the Making Center. You will help students and faculty check out tools, monitor workshops, and assist staff with daily tasks.

This on-campus position emphasizes friendly service, organization, and readiness to learn new skills in a busy lab environment. Responsibilities include helping with reservations, answering inquiries, keeping spaces clean, and supporting shop operations during evenings or weekends as needed.

Qualifications

• Excellent interpersonal, oral and written communication skills with attention to detail.
• Able to understand and follow supervisor instructions and communicate clearly with users of the Making Center.
• Flexible and able to work non-traditional hours including evenings and weekends.

Responsibilities

• Assist students and faculty with tool/equipment checkout.
• Monitor making spaces and maintain a clean, organized environment.
• Provide information about services, policies, and procedures to users.
• Greet visitors and answer calls/emails professionally.
• Support reservations and equipment requests and assist staff with shop upkeep.

Skills

Customer service

Communication

Attention to detail

Teamwork

Tools

Google Suite

Job description

Parsons School for Design, a division of The New School, seeks Student Assistants in the E4 Wood, Metal, Tool Checkout, and Light lab within the Making Center. Parsons Making Center is a collection of more than 70,000 sq. ft. of labs, shops, studios, and open workspaces that provide curricular support for making across a broad range of mediums and disciplines and supports experimentation and interdisciplinary collaboration. The student assistant should be a personable, proactive, detail-oriented individual who will become integral to the daily workings of the facilities within the Making Center, with the ability to learn new skills and technologies as needed. Duties entail assisting students and faculty with the checkout of tools/equipment, monitoring making spaces, assisting Managers and Technicians with daily processes and projects, and keeping the facilities clean and orderly.

RESPONSIBILITIES

• Cultivate a diverse, inclusive, and welcoming learning environment and a respectful shop culture for students, faculty, and staff.
• Provide a high level of customer service, maintaining a positive and professional demeanor and attitude in all interactions with students, faculty, and staff.
• Report for shift on time and review priority tasks with the supervisor
• Monitor patrons entering and exiting the shop space and be ready and available to assist them
• Provide information to students, faculty, staff, and the general public regarding department services, policies, and procedures
• Perform basic reception duties including greeting visitors and answering phone calls / emails professionally and courteously
• Assist students and faculty with reservations and equipment requests
• Assist Making Center Staff with shop upkeep, organization, and maintenance including:
• Assist with store support, including:
• Perform tasks to assist in the maintenance, troubleshooting, and repair of various machinery
• Perform regular upkeep of shops and spaces to maintain organization and cleanliness, including:
• Complete special projects as assigned
• Participate in training sessions and staff meetings

MINIMUM QUALIFICATIONS

• Excellent interpersonal, oral and written communication skills, close attention to detail, and strong organizational and time management abilities.
• Able to understand and follow verbal and written instructions from supervisor and communicate clearly with Making Center users
• Adaptable and consistent when notifying the supervisor of schedule changes
• Attention to detail
• Ability to interact with students, faculty, and staff of diverse backgrounds
• Ability to work without close supervision or alone
• Familiarity with Google Suite (Calendar, Gmail, Docs, Sheets, etc.)
• Ability to handle objects weighing up to 25 lbs and on occasion may be expected to lift objects weighing up to 50 lbs
• Ability to work non-traditional hours such as evenings and weekends

WORK MODE:

On-Campus Position - Employees in this position are expected to work on-campus during regularly scheduled work hours due to the nature of the work being that which is not feasible, or not in the best interest of the organization, to be performed remotely.

Hourly Rate

$17.00 / per hour

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.