E01-C07 Information Technology Technician

Talentwerx.Io; Hollywood (MD); On-site; USD 75,000 - 95,000; Full time

Job summary

Talentwerx.Io is seeking a highly skilled Tier 2–3 IT Technician in Hollywood, MD. This role requires advanced proficiency with Microsoft ecosystems and familiarity with DoD STIGs. The candidate will support complex technical environments and ensure compliance with security standards.

The position offers a competitive salary range of $75,000-$95,000 based on experience and qualifications. Ideal candidates will have 3–7 years of IT support experience and relevant certifications.

Qualifications

• 3–7 years of experience in an IT support or systems administration role.
• Demonstrated experience applying and maintaining STIG compliance.
• Ability to handle high-priority escalations and complex technical challenges.

Responsibilities

• Provide Tier 2–3 technical support for end-users and enterprise applications.
• Administer and troubleshoot Microsoft Windows Server and environments.
• Implement and maintain DoD STIG compliance across systems.

Skills

Advanced proficiency with Microsoft ecosystems

Strong troubleshooting skills

Familiarity with vulnerability scanning tools

Excellent written and verbal communication skills

PowerShell scripting for automation

Education

High School Diploma (Bachelor’s degree preferred)

Tools

Windows Server (2016/2019/2022)

Hyper-V

VMware

Nessus

ACAS

Job description

OVERVIEW

Start Date: Immediate

Full-time/Permanent Employee

Location: Hollywood, MD or National Capitol Region (The ideal candidate will be local to the Pax River, MD area or live within a commutable distance (1 hour) to the Pax River area and be able to be in office as needed/necessary.)

Our client is seeking a highly skilled Tier 2–3 IT Technician with advanced Microsoft systems expertise and deep familiarity with DoD STIGs (Security Technical Implementation Guides). This role supports complex technical environments, ensures compliance with security standards, and provides advanced troubleshooting across enterprise systems.

The proposed salary range for this position is $75,000-$95,000. There are a host of factors that can influence final salary including, but not limited to, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications.

RESPONSIBILITIES

• Provide Tier 2–3 technical support for end-users, servers, networks, and enterprise applications.
• Administer, maintain, and troubleshoot Microsoft Windows Server and Windows environments.
• Implement, validate, and maintain DoD STIG compliance across systems, applications, and network devices.
• Configure and manage Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and related Microsoft infrastructure services.
• Deploy patches, updates, and security configurations following best practices and compliance requirements.
• Diagnose and resolve escalated hardware, software, networking, and security issues.
• Maintain accurate documentation of systems, configurations, procedures, and compliance records.
• Support system hardening, vulnerability remediation, and compliance audits.
• Assist in planning and executing IT infrastructure upgrades and migrations.
• Collaborate with cybersecurity and system administration teams to strengthen enterprise security posture.

QUALIFICATIONS

• Advanced proficiency with Microsoft ecosystems, including:
  • Windows Server (2016/2019/2022)
  • Active Directory and GPO management
  • Microsoft 365 administration
• Demonstrated experience applying and maintaining STIG compliance.
• Strong troubleshooting skills across hardware, software, and network layers.
• Familiarity with vulnerability scanning tools (e.g., ACAS, Nessus) and remediation practices.
• Ability to interpret security requirements and translate them into technical implementations.
• Excellent written and verbal communication skills.
• Strong problem‑solving mindset and ability to work independently.
• Highly organized with attention to detail.
• Comfortable handling high‑priority escalations and complex technical challenges.
• Team‑oriented, collaborative, and proactive.
• DoD 8570/8140 certifications (e.g., Security+, CySA+, CCNA Security).
• MCSA, MCSE, or Microsoft role‑based certifications.
• Experience with virtualization platforms (Hyper‑V, VMware).
• Knowledge of PowerShell scripting for automation and compliance tasks.
• Experience with log analysis or SIEM platforms.

EDUCATION & EXPERIENCE

High School Diploma (Bachelor’s degree preferred) and 3–7 years of experience in an IT support or systems administration role (Tier 2–3 level).

CLEARANCE

Ability to obtain Clearance.

EEO STATEMENT

Aether Aerospace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.