E. TN Outside SAE55 - Senior Sales Engineer

SMC; Knoxville (TN); On-site; USD 90,000 - 150,000; Full time

Job summary

SMC Senior Sales Engineer position based in Knoxville, TN; represents SMC in new and existing OEM accounts, driving growth, and expanding market share through proactive relationship management and strategic solution selling.

Role requires frequent customer site visits, ROI-focused deployments of automation solutions, and collaboration with internal teams to align client goals with company capabilities.

Responsibilities

• Grow sales through management of medium to large OEM accounts and meet growth targets.
• Lead all aspects of the sales process and coordinate with internal teams for solution development.
• Own and manage customer relationships and develop detailed action plans and forecasts.
• Maintain strong relationships with key decision makers and relay customer needs to the organization.
• Collaborate with internal teams to align client goals with company initiatives.

Tools

CRM

Job description

PURPOSE

The Senior Sales Engineer is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position also has the responsibility to create and develop new business, new relationships to increase market share and obtain annual growth.

ESSENTIAL DUTIES

• Retains and profitably grows sales through proactive management of medium to large size OEM accounts
• Meet or exceed annual growth expectations on a consistent basis
• Presents all of SMC’s capabilities, services and products to current and prospective target customers
• Serves as the primary contact for assigned customers and is responsible for customer growth
• Represents the voice of the customer’s needs and goals within the organization
• Leads all aspects of the sales process, calling upon others to assist in solution development
• Owns and manages customer relationship
• Develops and executes detailed customer action plan and forecast as required
• Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts and is recognized and respected by the customer’s top management team within top rated accounts
• Effectively utilizes SMC tools and resources to ensure organizational consistency and efficiency
• Completes market reports as new and relevant information becomes available
• Manages SMC assets appropriately and can successfully calculate ROI using the RINGI process
• Has passed all training required by SMC
• Is competent in all SMC sales philosophy, strategies, and tactics
• Uses and accurately maintains CRM: sales calls, projects, opportunities, contacts, leads, success reports, to align customer data regionally, globally as necessary
• Successfully completes other duties as prescribed by the Branch Manager/Sales Manager
• Collaborates with internal teams to develop tailored strategies aligned with client and company goals
• Monitors project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Customer facing position; with the majority time spent at customer site
• Potential travel with some extended stay away from home
• Physically capable of lifting SMC products and displays up to 50 lbs.

The Senior Sales Engineer plays a crucial role in driving client satisfaction, retention, and revenue growth through the strategic deployment of automation solutions. By fostering strong relationships and delivering value-added services, the Senior Sales Engineer contributes to the overall success and expansion of the company's industrial automation business.