E T Consultant (IT Workforce Development, Job Architecture, Skills Assessment)

World Bank Group; Washington (District of Columbia); On-site; USD 110,000 - 140,000; Full time

Job summary

The World Bank Group is seeking an E T Consultant to advance IT workforce development, job architecture, and skills assessment. You will analyze data, map roles, maintain digital resources, and support governance and learning initiatives across an international, distributed workforce in the ITS domain.

We value strong analytical skills, proficiency with Excel/Power BI/Azure DevOps, and the ability to produce concise reports and dashboards for leadership.

Qualifications

• Bachelor's or Master's degree in human resources, organizational development, business administration, IT management, data analytics, learning and development, or a related field with 2 years of experience or equivalent combination of education and experience.
• At least two years of relevant professional experience in workforce development, talent, learning, engagement, organizational development, or workforce analytics.
• Demonstrated analytical reasoning with ability to interpret data and translate into actionable recommendations.
• Experience preparing concise reports, dashboards, and presentations for management and stakeholders.
• Working knowledge of job architecture, skills frameworks, learning and development, employee engagement, or organizational performance measurement.

Responsibilities

• Analyze workforce, skills, learning, and engagement data to identify trends, gaps, risks, and opportunities, and translate findings into clear recommendations.
• Support the implementation and validation of ITS job architecture, including role mapping, documentation, benchmarking, stakeholder input, and alignment with grade-level expectations.
• Maintain the ITS Job Architecture online presence and supporting digital resources, ensuring materials are current and accessible.
• Coordinate the IT Job Architecture Governance Group and related governance activities, scheduling meetings and documenting decisions.
• Assist in the development and analysis of skills assessments and inventories linked to workforce planning.
• Prepare decision-ready reports, dashboards, and briefing materials as needed.
• Assist in workshops, training sessions, and programs to promote growth and skill enhancement.
• Coordinate workforce development initiatives, including work plans, milestones, and stakeholder communications.
• Analyze program metrics and feedback to assess effectiveness and support engagement and development.
• Partner with HR and IT to optimize workforce structures and resourcing models.

Skills

Analytical thinking

Communication

Project support

Collaboration

Organizational skills

Problem solving

Education

Bachelor's or Master's degree in HR/OD/Business IT/data analytics or related field

Tools

Power BI

Excel

PowerPoint

Azure DevOps

Microsoft Copilot

Job description

E T Consultant (IT Workforce Development, Job Architecture, Skills Assessment)

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd

ITS Vice Presidency Context

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

Unit Context

IT People Engagement & Development (ITSPE), within ITS Business Administration, strengthens the workforce, skills, leadership, engagement, and Agile capabilities needed for ITS to deliver business priorities and digital transformation. The unit leads technology learning, workforce and skills planning, job and career architecture, employee engagement, and Agile culture enablement.

Duties and Accountabilities

• Analyze workforce, skills, learning, and engagement data to identify trends, gaps, risks, and opportunities, and translate findings into clear recommendations.
• Support the implementation and ongoing validation of the ITS job architecture, including role mapping, documentation, benchmarking, stakeholder input, and alignment with grade-level expectations.
• Maintain the ITS Job Architecture online presence and supporting digital resources, ensuring role profiles, frameworks, guidance, reference materials, and related webpages remain current, accurate, well‑organized, and accessible. Coordinate updates and version control, identify content requiring refresh, and support improvements to the digital experience so managers and staff can easily navigate and use Job Architecture resources.
• Coordinate the IT Job Architecture Governance Group and related governance activities, including scheduling meetings, developing agendas and supporting materials, coordinating inputs from stakeholders, documenting decisions and actions, and tracking follow‑ups through completion. Maintain governance records and decision logs, and support the timely review and resolution of Job Architecture questions, proposed changes, and implementation issues.
• Support the development, administration, and analysis of skills assessments and inventories, and connect findings to workforce planning and role‑based learning priorities.
• Prepare Job Architecture and Skills Assessment related decision‑ready reports, dashboards, presentations, and briefing materials as needed.
• Assist in the facilitation of workshops, training sessions, and programs to promote professional growth and skill enhancement.
• Implement opportunities for employee learning and development, supporting career growth and skill enhancement through innovative programs.
• Coordinate defined workforce development and engagement initiatives, including work plans, milestones, stakeholder consultations, workshops, communications, and action tracking.
• Analyze program metrics and employee feedback to assess effectiveness, identify improvements, and support employee engagement, retention, and development initiatives.
• Partner with HR and IT teams to optimize workforce structures and resourcing models.
• Apply Agile ways of working and digital tools, including Microsoft 365, Power BI, Azure DevOps, and Microsoft Copilot, to strengthen collaboration, transparency, analysis, and delivery.
• Other duties and responsibilities may be assigned based on business needs.

Selection Criteria

• Bachelor's or Master's degree in human resources, organizational development, business administration, IT management, data analytics, learning and development, or a related field with 2 years of experience or equivalent combination of education and experience (for example, in the IT field: Bachelor's Degree with a minimum of 1 year of related work experience).
• At least two years of relevant professional experience, or an equivalent combination of education and experience, in workforce development, talent, learning, engagement, organizational development, or workforce analytics.
• Demonstrated analytical reasoning, including the ability to structure research, interpret quantitative and qualitative data, identify issues, and recommend practical solutions.
• Experience preparing concise reports, dashboards, presentations, and other written outputs for management and stakeholder audiences.
• Working knowledge of job architecture, skills frameworks, learning and development, employee engagement, or organizational performance measurement.
• Proficiency in Microsoft Excel and PowerPoint; experience with Power BI, Azure DevOps, Microsoft Copilot, or comparable tools is desirable.
• Strong communication, project‑support, collaboration, organization, and follow‑through skills, with the ability to manage varied assignments in a geographically distributed environment.

Preferred Certifications

ATD Associate Professional in Talent Development (APTD) and SAFe Agilist (SA) are desirable.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk‑taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third‑year ET appointment are not eligible for future ET appointments.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.