E-Store Shipping Assistant- Le Labo - Part Time - Nashville, TN

The Estée Lauder Companies Inc.; Nashville (TN); On-site; USD 18,570 - 30,940; Full time

Benefits offered by this job

Health insurance

Paid leave programs

Retirement savings plans

Education-related programs

Job summary

The Estée Lauder Companies Inc. is seeking an E-Store Shipping Assistant in Nashville, TN. This role involves managing inventory, fulfilling online orders, and collaborating with other teams to ensure efficient operations.

The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to work independently. The position offers a competitive hourly wage, along with various benefits such as health insurance and retirement plans.

Qualifications

• Ability to multitask effectively in a high-paced environment.
• Demonstrate kindness and respect in all interactions.
• Physical ability to stand, bend, twist, and walk for the length of shift.

Responsibilities

• Process orders and manage inventory for the E-Store.
• Ensure all orders are dispatched within 2 business days.
• Collaborate with the Concierge team on special requests.

Skills

Excellent organizational skills

Proficient in time management

Strong attention to detail

Customer-focused

Ability to lift at least 30 lbs

Tools

Mac Applications

Microsoft Office Suite

E-commerce shipping software

Job description

Overview

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands (including The Ordinary and NIOD), and BALMAIN Beauty.

Description

Job Summary

The E-Store Shipping Assistant will play a crucial role in the day-to-day operations of the Hub E-Store Region. This position encompasses a wide range of responsibilities, including inventory and stock management, online order fulfillment, and collaboration with the Concierge team for special requests and orders. The E-Store Shipping Assistant will be stationed at our boutique and report to the Store Manager. We are seeking an individual who can ensure accurate and timely order fulfillment, oversee inventory management, and foster effective communication within the team and with other departments.

Responsibilities

• Fulfillment & Dispatch (targeting high-volume workload to meet order processing targets). Process orders received through the ecommerce platform; pick, prepare, and pack orders according to Le Labo's packaging standards.
• Consistently meet business targets and exceed customer order expectations.
• Effectively manage and resolve any errors or discrepancies in order fulfillment.
• Ensure all orders are dispatched within 2 business days upon receipt.
• Work closely with the Concierge team to address special requests, manage special orders, and maintain a returns log.
• Stock build of necessary WIP goods and collateral; training of temporary personnel for assembly projects, pick, prep, pack.
• Execute opening and closing procedures for Ecom in collaboration with the Estore Supervisor & Store Manager.

OMNI Collaboration

• Processing BOPIS (Buy Online, Pick-up In Store) through the Online Fulfillment system.
• Cross-functional collaboration with FSS team in processing Online Refills through the Online Fulfillment system.

Inventory Management / Safety

• Receive goods and verify quantities against records.
• Maintain daily organization of stock and monitor supply levels.
• Conduct monthly cycle counts and assist with end-of-year inventory.
• Maintain an organized and safe work environment in the Ecom stockroom and report any issues to the Store Manager.

Champion and Steward Le Labo Values

• Commit to broader responsibility & accountability for sustainability, diversity & inclusion while staying true to the Le Labo mission.
• Demonstrate kindness and respect, empathy, inclusion, and humility in all interactions.
• Embody the values of the manifesto through actions and drive accountability for contributing to the growing internal culture of Le Labo.
• Create value and positive impact across Brand, operations, teams, partners, and the broader world.
• Exude passion for Le Labo and deeply appreciate and understand the Brand DNA.

Qualifications & Skills

• Excellent organizational skills and the ability to multitask effectively.
• Proficient in time management and prioritization of work assignments.
• Capable of working independently in a high-paced environment.
• Strong attention to detail and problem-solving abilities.
• Customer-focused with a commitment to exemplary service.
• Proficiency with Mac Applications and Microsoft Office Suite.
• Experience with e-commerce shipping software is a plus.
• Ability to maintain a consistent teamwork mentality across tasks and interactions.
• Physical ability to stand, bend, twist, and walk for the length of shift; ability to lift at least 30 lbs.

Compensation & Benefits

• The anticipated hourly range for this position is $13.48 to $22.46. Exact rate depends on factors such as experience, skills, education, and budget. Hourly range may vary by geographic location.
• Eligible for an annual discretionary bonus, education, and budget considerations. Salary range may vary by location.
• Eligible for participation in a bonus program with potential for overachievement based on performance and company results.
• Benefits include health insurance (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and other company-provided benefits.

Equal Opportunity Employer

It is the Company’s policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable laws. The Company will provide reasonable accommodations as required by law. For accommodation requests, contact [e-mail].

Michigan Applicants: Persons with disabilities needing accommodations must notify the company in writing within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.

Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law.

Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is covered by the state's workers' compensation law.