E&S Casualty Underwriting Account Service Associate

Zurich 56 Company Ltd; Scottsdale (AZ); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading insurance firm is seeking an E&S Casualty Underwriting Account Service Associate in Scottsdale, AZ. You will support underwriters by reviewing risk exposures and providing account servicing. Candidates should have a degree or relevant experience, along with strong data analysis and communication skills. This hybrid position offers competitive compensation and a bonus structure.

Benefits

Short-term incentive bonus eligibility

Career development opportunities

Qualifications

• Bachelor’s degree; experience in administrative/insurance fields preferred.
• Strong knowledge of data analysis and customer service.
• Excellent communication and relationship-building skills.

Responsibilities

• Review and summarise risk exposures for underwriting decisions.
• Provide account servicing support for new business and renewals.
• Respond to inquiries from underwriters and manage relationships.

Skills

Customer service skills

Data collection and analysis

Strong verbal communication

Written communication skills

Education

Bachelor’s degree or equivalent experience

Job description

Overview

E&S Casualty Underwriting Account Service Associate

Zurich North America is hiring an E&S Casualty Underwriting Account Service Associate to join the Excess & Surplus Casualty team. You will support and work closely with experienced Underwriters in the review and analysis of risks, applying and honing research and analytical skills to effectively assess risk and grow your career. This is a hybrid position based in Scottsdale, AZ, with flexibility for in-office attendance as needed.

Responsibilities

• Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
• Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
• Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
• Responds to written and verbal inquiries appropriately and on time under close supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters.
• Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
• Travel up to 5% as needed.

Basic Qualifications

• Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
• Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
• High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area

AND Knowledge of data collection and analysis

Preferred Qualifications

• Insurance industry knowledge
• Knowledge of processing, rating and policy management systems used in the insurance industry
• Strong verbal and written communication skills
• Superior skills in relationship building, active listening with customers and coworkers
• Enjoys working with details and providing accurate data in a timely manner
• Self-directed to meet deadlines

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. The proposed hourly rate for this position is $23.37 - $38.22, with short-term incentive bonus eligibility set at 5%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

About Zurich North America

A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. Zurich North America has over 150 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries and insure 90% of the Fortune 500. We strive to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, and our people feel a sense of belonging. Learn more about our Total Rewards and benefits.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.