E.R. TECHNICIAN - Full Time - Day

2600 White Plains Hospital Medical Center; Nevada (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

White Plains Hospital Medical Center in White Plains, NY is seeking an ER Technician who will partner with the healthcare team to deliver high-quality care in the Emergency Department during day shifts.

Under RN supervision, you will perform direct and indirect care, manage blood collection, infection control, and support throughput and patient safety.

This role emphasizes teamwork, compliance with standards, and engagement with performance improvement initiatives.

Qualifications

• Must have high school diploma or GED and 1–3 years of patient care experience.
• Required competency in phlebotomy and ability to perform vital signs and basic care.
• English communication skills; professional conduct under stress.

Responsibilities

• Adhere to performance standards, policies and behaviors.
• Collect blood specimens via venipuncture and label specimens.
• Perform vital signs, intake/outtake monitoring and basic activities of daily living.
• Operate infection control practices and assist with observation as needed.
• Collaborate with nurses and providers to ensure patient safety.

Skills

Phlebotomy

Vital signs

Patient care

Communication in English

De-escalation training

Education

High School Diploma or GED

Tools

Phlebotomy equipment

Job description

City/State: White Plains, New York

Department: Emergency Services

Work Shift: Day

Work Days: MON-FRI, ALTERNATING WEEKENDS AND HOLIDAYS

Scheduled Hours: 11AM - 11:15PM

Hours Per Pay Period: 75

Pay Rate/Range: 0

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary

The role of the ER technician requires partnering with the healthcare team (Registered Nurse, Provider, Mid-level Provider,) to provide a high level of exceptional care and critical thinking skills. Under the direction of the RN the ER technician provides functions that are direct and indirect care. The ER technician also assists the team in the management of our behavioral health population and will provide one to one observation as needed. The ER technician participates in care of patients requiring additional infection control protection such as the Ebola Virus. The ER technician plays an integral role in the department's quality metrics such as turnaround times for blood collection, length of stay and throughput.

Essential Functions

1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
2. Integrates patient’s rights into work practice.
3. Provides exceptional patient care and service with every interaction.
4. Performs duties that include but are not limited to: vital signs, intake and output monitoring, activities of daily living, application of simple dressings, ophthalmology equipment set up, gynecological exam set up, transportation, assisting with set up of orthopedic equipment for casting, traction and splints, simple tracheostomy care, maintenance of urinary drainage bags.
5. Responsible for obtaining blood specimens for venipuncture and utilizing lattice for labeling, as well as other specimen collection techniques as ordered by the provider.
6. Places patient on cardiac monitor and obtain 12 lead EKG’s within 10 minutes of patients arrival who present with certain criteria according to ER standards of care.
7. Utilizes current methods of infection control.
8. Participates in Performance Improvement Initiatives.
9. Utilizes appropriate steps in the decision making process to include recognition and priority setting related to patient care and unit based issues.
10. Collaborates and communicates with the health care team.
11. Complete competency requirements.
12. Attends mandatory in-services.
13. Attends staff meetings as required / requested.
14. Utilizes cost containment practices.
15. Performs Phlebotomy.
16. Transports patients as needed.
17. Ensures stock and supplies are maintained in the patient care areas and carts to ensure efficient safe care.
18. Interacts with the provider, mid-level provider and Registered Nurse about any patient clinical status or safety concerns they may have.
19. Maintains the environment in compliance with regulatory agencies.
20. Works with patients of all ages.
21. Performs all other related duties as assigned.

Qualifications

• High School Required or GED Required
• 1-3 years
• At least one year of patient care experience required
• Required Competency in Phlebotomy
• The ability to act in a professional capacity and serve as a role model.
• Communicates effectively in English (written and verbal).
• The ability to perform well and retain composure under stressful situations.
• BLS - American Heart Association Required within 6 months of hire or transfer within 180 Days
• Effective 625/21, ER Technicians must complete de-escalation training (New Hires and Transfers) within 1 Year Required

White Plains Hospital Medical Center is an equal employment opportunity employer.

White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

White Plains Hospital is a proud member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley.

The Hospital is a 292-bed not-for-profit health care organization with the primary mission of providing exceptional acute and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas.

White Plains Hospital has outpatient medical facilities across Westchester, including multispecialty practices in Armonk, Hawthorne, Larchmont, New Rochelle, Rye Brook, Scarsdale, Somers, Yonkers and Yorktown Heights; and Scarsdale Medical Group locations in Harrison and Scarsdale.

The Hospital is fully accredited by the Joint Commission, and in 2025 received another 5-star rating from the Centers for Medicare & Medicaid Services (CMS) — the highest distinction offered by the federal agency – for the fourth consecutive year.

In addition, the Hospital received its third Magnet® designation from the American Nurses Credentialing Center (ANCC), a distinction held by only two percent of hospitals in the country.

White Plains Hospital has consistently received the Outstanding Patient Experience Award from Healthgrades®, and in 2025 was awarded an “A” Safety Grade from the Leapfrog Group for the 14th consecutive time.