E-COMMERCE TECHNICIAN

Goodwill Southeast Georgia; Savannah (GA); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill Southeast Georgia in Wilmington, GA is seeking an E-Commerce Technician to manage the online sales process, identify high-value items, and ensure efficient order fulfillment across digital platforms.

You will collaborate with leadership, maintain organized inventory, track KPIs, and stay current on eCommerce trends to boost revenue and customer engagement.

Qualifications

• Strong knowledge of jewelry, collectibles, and art. Ability to use online forums to research items to determine appropriate value.
• High school diploma, GED or any job-related experience that will provide the necessary knowledge, skills and abilities to be able to perform the essential functions of the position.
• Computer skills, knowledge to navigate through online sales portals, payment systems, shipping systems, and online value sites.
• Experience using a digital camera or cell phone camera.
• Eye for great picture taking to pictorially describe items.
• Creative writing skills and strong attention to detail.
• Ability to learn quickly and retain information.
• Ability to work in collaborative team environments.

Responsibilities

• Exemplifies Goodwill Southeast Georgia’s mission, vision, and values in all aspects of work.
• Sorts, evaluates, and identifies high-value items suitable for online sale, ensuring safe packing of product for transport.
• Monitors, organizes, and tracks eCommerce inventory, ensuring accurate records.
• Collaborates with store leadership and the eCommerce leadership team, attending training sessions, monthly meetings, and contributing to operational improvements.
• Maintains a clean, organized, and safe workspace, adhering to company policies and safety guidelines.
• Fosters a positive and collaborative work atmosphere by communicating respectfully and effectively with coworkers, leadership, and customers.
• Tracks and analyzes KPIs for online sales, contributing to strategies that drive growth and profitability.
• Stays informed on eCommerce trends and platform updates, leveraging new insights to enhance operational efficiency and customer engagement.
• Performs other related duties as assigned, supporting the overall success of the eCommerce operation.

Skills

Jewelry knowledge

Research value online

Product photography

Creative writing

Attention to detail

Team collaboration

Learning agility

Education

High school diploma / GED

Tools

Online sales portals

Payment systems

Shipping systems

Value sites

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

E-COMMERCE TECHNICIAN

SALES WORKERS Wilmington, GA, US

13 days ago Requisition ID: 7121

Salary Range: $13.25 To $13.25 Hourly

POSITION OVERVIEW:

The eCommerce Technician is responsible for managing the online sales process by identifying high-value items and ensuring efficient order fulfillment. This position plays a critical role in supporting Goodwill Southeast Georgia’s mission by maximizing revenue from donated goods through digital platforms. The eCommerce Technician collaborates with leadership teams, maintains a clean and organized work environment, and fosters a positive and professional atmosphere.

ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:

1. Mission Alignment: Exemplifies Goodwill Southeast Georgia’s mission, vision, and values in all aspects of work, ensuring a positive impact on the community and organization.

2. Product Evaluation: Sorts, evaluates, and identifies high-value items suitable for online sale, ensuring safe packing of product for transport.

3. Inventory Management: Monitors, organizes, and tracks eCommerce inventory, ensuring accurate records.

4. Team Communication: Collaborates with store leadership and the eCommerce leadership team, attending training sessions, monthly meetings, and contributing to operational improvements.

5. Safety and Organization: Maintains a clean, organized, and safe workspace, adhering to company policies and safety guidelines.

6. Positive Work Environment: Fosters a positive and collaborative work atmosphere by communicating respectfully and effectively with coworkers, leadership, and customers.

7. Performance Metrics: Tracks and analyzes key performance indicators (KPIs) for online sales, contributing to strategies that drive growth and profitability.

8. Continuous Learning: Stays informed on eCommerce trends and platform updates, leveraging new insights to enhance operational efficiency and customer engagement.

9. Other Duties: Performs other related duties as assigned, supporting the overall success of the eCommerce operation.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Strong knowledge of jewelry, collectibles, and art. Ability to use online forums to research items to determine appropriate value.
• High school diploma, GED or any job-related experience that will provide the necessary knowledge, skills and abilities to be able to perform the essential functions of the position.
• Computer skills, knowledge to navigate through online sales portals, payment systems, shipping systems, and online value sites.
• Experience using a digital camera or cell phone camera.
• Eye for great picture taking to pictorially describe items.
• Creative writing skills and strong attention to detail.
• Ability to learn quickly and retain information.
• Ability to work in collaborative team environments.

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