E-Commerce Salsify Syndication Specialist

Nestlé S.A.; Arlington, Northern (VA, KY); Hybrid; USD 82,000 - 116,000; Full time

Job summary

Nestlé USA is hiring an E-Commerce Salsify Syndication Specialist to lead end-to-end content syndication across 90+ channels, ensuring accurate, retailer-ready product data and assets. You will optimize content, onboard new retailers, and partner with Marketing, Product Information, and IT to uphold Nestlé's digital-first shelf strategy.

The role emphasizes data governance, process improvements, and collaboration with Account Teams and vendors to drive discoverability and performance across

Qualifications

• Bachelor's degree in business, marketing, information systems, supply chain, eCommerce, or related field.
• 3+ years of experience with Salsify, PIM, PXM, or digital content syndication platforms.
• Experience supporting eCommerce, Digital Shelf, Product Information, Content Operations, or Syndication programs in a CPG/retail environment.
• Experience managing retailer-specific content requirements and syndication processes.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication, stakeholder management, and organizational skills.

Responsibilities

• Manage and execute product content syndication across 90+ retailer, marketplace, and content service provider channels.
• Configure, maintain, and optimize syndication connections within Salsify, including direct retailer integrations and open catalogs.
• Ensure product content, images, attributes, and enhanced content are delivered accurately and on schedule according to retailer requirements.
• Support onboarding new retailer connections, including channel configuration, testing, validation, and go-live activities.
• Maintain retailer distribution and assortment mappings for content delivery across channels.
• Validate item readiness and conduct quality assurance reviews for retailer readiness.
• Monitor retailer requirements, taxonomy changes, and submission guidelines; resolve upstream data issues with Product Information teams.
• Optimize syndicated content to maximize discoverability and digital shelf performance.

Skills

Analytical skills

Troubleshooting

Communication skills

Stakeholder management

Organizational skills

Education

Bachelor's degree in business/marketing/information systems/supply chain/eCommerce

Tools

Salsify

Syndigo

PIM/PXM systems

APIs

GDSN

Job description

E-Commerce Salsify Syndication Specialist

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

The E-Commerce Salsify Syndication Specialist is responsible for the end-to-end execution, governance, and optimization of product content syndication across Nestlé USA's digital commerce ecosystem. This role ensures accurate, timely, and retailer-compliant delivery of product information, digital assets, and enhanced content from Salsify to a broad network of retailers, marketplaces, and content service providers.

As a key member of the Digital Shelf Capabilities team, the Syndication Specialist serves as the subject matter expert for retailer syndication, channel onboarding, content readiness, issue resolution, and syndication performance monitoring. The role partners closely with Account Teams, Marketing, Product Information, Legal, Regulatory, IT, agency partners, and external vendors to drive best-in-class digital shelf execution and support Nestlé's digital-first operating model.

Key Responsibilities

Syndication Execution & Channel Management

• Manage and execute product content syndication across 90+ retailer, marketplace, and content service provider channels.
• Configure, maintain, and optimize syndication connections within Salsify, including direct retailer integrations, Syndigo connections, open catalogs, exports, and custom delivery methods.
• Ensure product content, images, attributes, and enhanced content are delivered accurately and on schedule according to retailer-specific requirements.
• Support onboarding new retailer connections, including channel configuration, testing, validation, and go-live activities.
• Maintain retailer distribution and assortment mappings to ensure appropriate content delivery across channels.

Content Readiness, Quality & Compliance

• Validate item readiness prior to syndication by ensuring required attributes, assets, and content meet retailer and Nestlé standards.
• Conduct quality assurance reviews and ongoing audits to identify gaps, inconsistencies, and compliance issues.
• Monitor retailer-specific requirements, content standards, taxonomy changes, and submission guidelines.
• Partner with Product Information and Content teams to resolve upstream data and content issues before syndication.
• Optimize syndicated content to maximize product discoverability, conversion, and digital shelf performance.
• Apply retailer-specific rules related to titles, descriptions, attributes, images, A+ content, taxonomy, and content hierarchy.
• Monitor syndication of outcomes, retailer rejections, approval of workflows, and publication timelines.
• Partner with Account Teams to support retailer audits and content improvement initiatives.

Automation, Data Management & Process Improvement

• Support data mapping, transformation, inheritance logic, retailer arrays, catalog management, and automated syndication workflows.
• Leverage Salsify automation, governance capabilities, and workflow tools to improve scalability, reduce manual effort, and enhance data quality.
• Identify and implement process improvements that accelerate speed-to-shelf and increase operational efficiency.
• Partner with IT, vendor partners, and Digital Shelf leadership to support new capabilities, integrations, and system enhancements.

Troubleshooting & Operational Support

• Serve as the primary point of contact for syndication-related issues, including failed deliveries, retailer rejections, content discrepancies, and system integration challenges.
• Conduct root cause analysis and drive resolution through collaboration with internal stakeholders, retailer contacts, Salsify support, and vendor partners.
• Track, prioritize, and resolve syndication issues while ensuring minimal business disruption.
• Maintain operational reporting and communicate status updates to stakeholders.

Documentation, Governance & Training

• Develop and maintain documentation for retailer requirements, onboarding procedures, syndication of workflows, troubleshooting processes, and best practices.
• Contribute to standard operating procedures, governance frameworks, and Digital Shelf ways of working.
• Provide guidance and training to internal stakeholders on syndication processes, retailer capabilities, and Salsify best practices.
• Stay current on Salsify platform enhancements, retailer capability changes, and industry trends related to Product Experience Management (PXM).

Qualifications

Required Qualifications

• Bachelor's degree in business, Marketing, Information Systems, Supply Chain, eCommerce, or related field.
• 3+ years of experience working with Salsify, Product Information Management (PIM), Product Experience Management (PXM), or digital content syndication platforms.
• Experience supporting eCommerce, Digital Shelf, Product Information, Content Operations, or Syndication programs within a CPG, retail, or manufacturing environment.
• Experience managing retailer-specific content requirements and syndication processes.
• Strong analytical, troubleshooting, and problem-solving skills.
• Demonstrated ability to manage multiple priorities in a fast-paced cross-functional environment.
• Excellent communication, stakeholder management, and organizational skills.

Preferred Qualifications

• Experience supporting major retailers such as Amazon, Walmart, Target, Kroger, Albertsons, Instacart, Costco, or Sam's Club.
• Experience with Syndigo, GDSN, Product Information Management systems, or master data governance processes.
• Familiarity with product master data, UPCs, packaging hierarchies, retailer taxonomies, and product content workflows.
• Knowledge of API integrations, automated content delivery, FTP processes, or data transformation logic.
• Experience with content quality scoring, readiness reporting, compliance audits, and digital shelf analytics.
• Project management or process improvement experience.

Salary:$82,402.56 to$115,846.40 per year

Bonus Eligibility:Yes

Thepay rangeprovided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.