e-Commerce Production Associate

Goodwill Southern California; California, Los Angeles (MO, CA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established non-profit organization is seeking an E-Commerce Production Associate to join their dynamic team. This entry-level position provides a unique opportunity to learn about e-commerce while supporting the mission of a leading non-profit. You will be involved in various tasks, including sorting inventory, photographing merchandise, and creating product descriptions for online sales. If you have a passion for community service and a knack for organization, this role could be the perfect fit for you. Join a team that values dedication and offers a chance to grow in the e-commerce field while making a difference in people's lives.

Qualifications

• Experience in customer service and merchandise handling preferred.
• Must be computer literate with Microsoft Office skills.

Responsibilities

• Sorts and records inventory and donations from the public.
• Photographs merchandise and creates descriptions for online listings.

Skills

Data Entry

Communication Skills

Attention to Detail

Customer Service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Fletcher Square, 3150 N San Fernando Rd., Los Angeles, California, United States of America Req #26295

Thursday, April 10, 2025

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal!

Goodwill Southern California is hiring an E-Commerce Production Associate to join our incredibly entrepreneurial team. You will be part of a growing e-commerce team that is focused on growing direct-to-consumer sales, improving the web shopping experience and updating web content for effective merchandising. This role offers an excellent opportunity to gain exposure to all aspects of e-commerce in an entry level position. The Production Associate should be highly organized and comfortable with data entry and excel. A passion for Goodwill’s mission is a must. Excellent communication skills & strong attention to detail is also a must.

Responsibilities:

• Receives and sorts inventory and records donations from public.
• Labels, scans, and sorts merchandise.
• Inspects merchandise to evaluate quality.
• Researches and identifies product value for individual items.
• Photographs merchandise, creates merchandise descriptions and lists items for sale.
• Loads and unloads trucks.

Education & Experience

• Experience in customer service, merchandise handling, shipping/warehouse experience preferred
• Computer literacy required; Microsoft Word, Excel and Outlook email application and internet skills preferred
• Independent self-starter who can work without close supervision, extremely proactive and organized with attention to detail
• Ability to plan work to meet tight deadlines and unexpected situations and/or requests
• Ability to follow verbal and written instructions in English required
• Quality assurance or control experience helpful
• High school diploma or general education degree (GED) preferred
• Background Check and Drug Screen required.

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.